The Moorings Hotel

Price not as advertised I booked this on the app for £70 including breakfast. When we got there I was charged £88 by an assistant and he said the owner/manager would call me about the charge. £70 for the room and £18 for breakfast. No call. I challenged them about it when we got back to the hotel and was told there was no breakfast without paying for it. No refund was offered. He said he would find out why the app said free breakfast and let me know in the morning. In the morning he wasn’t there. The breakfast was ok served by one guy. The place is comfortable but service etc is very amateurish. No check in person, no information about meal times or internet password. Everything closes at 10pm so don’t expect late nights. Room as good and clean and the bed comfortable but there was a grinding noise coming from somewhere all night which kept my wife awake.

Excellent Excellent, only negative comment is that the included continental breakfast was just a bowl of cereal. Cooked breakfast was available at £8 extra but this was not served until 9.30am. We were quite happy with the cereal, but others may not be. The bistro restaurant is excellent and good value for money

One night of comfort An overnight stop following a long day at Beamish Museum. The Moorings provided all that we needed close by before a long journey home next day. The restaurant staff were excellent, recommending excellent food that was good value for money.

GNR stay over Arrived early and room was already available, staff were really helpful offering to help with bags etc. restaurant food was really good, and staff very friendly. I called in the week asking if I could get an early breakfast as I was running GNR , they couldn’t open early but went out and bought me the breakfast items I’d mentioned specially. Needs a little updating but everything was clean tidy and professional and very friendly.

Terrible!!! The hotel was closed! We had a feeling it might be because we looked at the hotel and surrounding area on line shortly before we left. The hotel had put a message on to say they were closed for a few days, so we tried to check with yourselves that all was OK but got this automated reply - "Your reservation is confirmed. No need to call to reconfirm." When we tried to ring the hotel (we found a couple of telephone numbers) the calls wouldn't connect. We did go to The Moorings just after checking-in time, to see if it was the pub only that was closed, but everything was locked and chained!

Moorings Hotel visit. The stay overall was very good, the hotel and room were clean and the bonus of having the Italian bistro next door was brilliant.( good food and caring chef ) In respect of the team on duty, everyone was very friendly and attentive making the stay very enjoyable and would have no hesitation staying next time i am up in the north, a big thanks to everyone.