Travelodge Chertsey

We stay here quite a lot and the rooms are always great and very clean. But there is one member of staff who always makes our trip great with his friendly face and always smiling and that gentleman is nabeel he’s an asset to travel lodge and if they had more staff like him then the company would have more customers. Cheers nabeel for looking after us every time we stop

I spent a couple of nights here as I was attending a wedding at Botley's Mansion nearby. The building is very simple and what you'd expect from a Travelodge. Having read other reviews, I thought the room would be dirtier and whilst not spotless clean it was acceptable. The shower was the least clean. Bit of a musty smell in the corridor. The rooms itself was alright, had a tv and a comfortable bed, the sheets seemed clean. When I stayed it was quiet and I didn't have any issues with noise coming from outside or within the hotel. There is no bar or restaurant area which is a shame but there are a big Sainsbury's and Aldi round the corner and you can grab breakfast there. Overall ok for a short stay.

After a long 9hr flight it was great to be greeted with such emasculate customer service from Sameen at the front desk. I arrived around 0845 with early check in at noon but I just wanted to shower and sleep. After dropping my bags off and running to a restaurant around the corner, I came back to wait out the last 2hrs and 30mins. Ms Sameen clearly saw the tiredness in my face and allowed me to check in 1hr and 30mins before my already early check in time. That kindness and courtesy speaks volume to me. The hotel room was clean and comfortable. Everything was pleasant and accommodating. Thank you so much Travelodge.

The room was clean. The hotel is well positioned for traveling. No free parking is the only negative.

the hotel was absolutely shambles no english speaking staff an it stank like a old council block off flats disgusting will be raising issues

Soon as we got to our room, room stank of bio and cleaners just seemed lazy at their jobs. Hopefully next time room improves since this is the only decent hotel we can stay within the area.