Grand Cascade Chennai

Excellent stay

I would never stay there again. First of all, i was hit on in my own dam room. On my 3rd day, with a cold and feeling terrible, i had no internet in my room and nothing was done about it and if that wasn't bad enough, the boy who hit on me the first day was asked repeatedly for coffee for hours and never got it. So i complained to the front desk just to be told to go out at night doen the street for coffee. I had so much work to do all night and had to get work done, so i looked at the front desk clerk and scowled at him, and in my socks, i went out to get coffee. I was almost assaulted on my way back, and the front desk clerk had the audacity to ask if i got my coffee. I was so angry and unprotected and felt it was not safe there for me that i packed my things and left. I run a us business and also need internet. I was assaulted in your hotel and outside your hotel. So i will be blasting it all over the internet if i don't get a full refund for my stay there. I am a single woman who should have felt welcomed and safe. Upon my leaving, they tried to say i owed them money for food i paid for. I only signed a receipt for 25 rupees but they said i owed 530 rupees. Ao the cash i paid once for, they had to have pocketed. You have some real bad seeds there at your hotwl and would never recommend it there.

Facility is good. Customer experience is also amazing

Stayed for a night, room was clean and tidy. But the people managing the property lacked common sense. In the middle of the night around 12:15, they kept ringing the room bell back to back, we were scared for a while, they asked us to move the car from the parking( they made us park initially)as there was another car to be parked. Stay was unpleasant

Gud overall

All things are well-maintained and hygienic just faced a wifi issue and need to improve the same.