Citadines South Chengdu arvostelua

We stayed here for six epic nights in Chengdu at this hotel and the place and staff was awesome. We intended to stay for five nights and we just had to stay for one extra night. One our favourite things about this hotel was all the smoke free rooms. The receptionists Betty and Celia where so helpful, made our trip a breeze and their smiles just lighted up the whole reception. The security guard made us feel very safe and at home.

房間乾淨安靜

前台cynthia，Betty服務很周到，做事蠻細心的，酒店的設施很好，有健身房，可以偶爾去健身一下

前台小姐姐Betty的服務很好，很熱情，我有什麼事情都立馬處理！ 還幫我訂房，非常感謝呦！

第二次入住了 地點方便 房間乾淨 樓下出門能騎自行車到地鐵站或者走路都行

Excellent service at the reception counter.  Cynthia, Betty and a male service staff were particularly helpful in helping with all sorts of bookings such as museum, shows, and taxi. Including directions and all sorts of touristy questions. Even the Manager was helpful and friendly. The only point to raise here is - why was I charged again during checked in when I've paid through Trip.com?  Upon raising this issue, the Manager personally attended and subsequently reversed the charges.  When I checked in again after a short local trip out of Chengdu, similar situation occurred, this time is for only 2 days so i paid without raising the issue with the Manager. Could you please liaise with Citadines to ensure that customers are not being doubly charged? This sort of double payment did not happen at the Zealandia Service Apartment at Changsha.  The checked in was very smooth n not much paper works were involved. No deposits were required at the Zealandia too.   I have not been able to check if i need to claim refund yet as the visa statement has not reflected all my transactions.

前台服務很好，遺落物品及時聯繫，房間處理很及時

房間設施齊全 服務態度非常棒 環境幽雅

設施齊全，交通方便。

設施：良好 衞生：良好 環境：良好 服務：優秀，電話前台問熨斗馬上就送過來了。華為手錶離店忘房間了，打電話來告之。

房間乾淨明亮整潔，還有自己做飯的鍋具碗筷，電磁爐使用很方便，以後去其他城市，有相同品牌酒店都會去住的

房間整潔乾淨

到成都出差會長期入住這裏，交通便利，一號線天府三街a出口，步行幾分鐘就可以到。周邊吃的也方便。客房服務員服務態度好，打掃衞生細心。前台帥哥美女彬彬有禮，有問必答，尤其betty和cathy兩位美女，熱情周到，看我行李多，和一個小帥哥一起貼心的幫我送到車上放好。值得推薦的一家公寓。

前台服務不佳