Rix Hotel Motel

Loved the history and styling of the hotel and restaurant. Rooms were well kept and updated.

Average Last minute reservation due to weather.

My stay was quite nice but odd there are no bedside lamps in the rooms. Aircon also noisy.

Booked a table a week in advance, and arrived to find a very large function happening. No prior warning or notice of this was given when making the booking. The table assigned to us was a high table with barstool-style seats which were unsafe for my 86-year-old grandmother. When I mentioned this to the attendant, I was told "we have 100 people here tonight", with no alternatives provided. As most of the function party was in the bar and not seated yet, I asked if a lower table could be provided, to which the attendant said no, and that we would have to go somewhere else. My lovely grandma tried to make the best of it, but there was no way she could have sat on those seats safely, and we left. It was very disappointing, as we had been looking forward to coming here and were left stunned by the lack of hospitality. Giving us prior notice that we had booked on the same night as a very busy function, or being more accommodating to elderly patrons would have been appreciated. Instead, we had a delicious meal at the Sovereign Tavern, which was filled with smiling faces and a lovely atmosphere (and plenty of low tables for older patrons).

After a recommendation from the tourist information centre we booked for dinner at The Rix Hotel. This boutique hotel has great decor and friendly wait staff. We dined here the 2 nights during our stay in Charters Towers the food and service were so good on our first night we decided to dine there on our 2nd evening. We meet the delightful owner Teddy, it is definitely a step above the average pub, delicious food and ambience. It’s advisable to book especially during the busy months. Highly recommend The Rix.

Best place in town to eat, decor was just lovely. Great place to have a drink and chat before dinner and after. The Food, was absolutely delicious, each of our meals were cooked perfectly. The staff were so friendly and the wine was amazing. We definitely will be back.