Vieraskäyttäjä
24. maaliskuuta 2024
I arrived after having one hectic day traveling. Bailey and Tzipporan were at the front desk when there were some clerical issues with booking the room. I have to say, after a long day, they were so patient and kind. They corresponded with my management team to correct the situation as quickly as possible while still checking in on me and keeping me updated with the process. They went above and beyond to make sure that I was comfortable. For example, finding me in the lobby to give me my room key because I'm sure they could tell I was wiped. Thank you to the training and management team--and a big thanks to Bailey and Tzipporan for giving me a soft ending to my day while filling it with warmth.
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