JW Marriott Goa

Lovely Hotel!!! Hotel is great and has exceptional service. Property is relatively new, so everything is very modern. Pool was amazing as were its views. Very happy with the experience and would highly recommend.

酒店設施很好

Definitely a long over due review,but better late than never. My family and I stayed at the property between the 6th and 10th of Oct . During this time , Rakhi and her team (Prithish, Bhaskar, Sen and Chumi) spared no expense in making our stay comfortable! Kudos to their hospitality and service! Our 6yr old thoroughly enjoyed herself and is already longing to go back! JW Goa is definitely a place where luxury meets warmth and hospitality!

This is to review my stay for 3 nights across 12 rooms at JW Mariott Goa. Our stay was very pleasant with excellent F&B and Front Office service. Some initial hickups with room bookings with the sales team. Caution: Please ensure every minute detail of the stay is negotiated properly. Any service will be exorbitantly chargeable if asked for later on. Rest the Bfast spread is excellent. Thanks to Mridul and Arun for organising a great experience. I would recommend this property to everyone wanting a luxurious stay in Goa

My husband and I recently stayed at the JW Marriott Goa for two nights, expecting a luxurious and memorable experience. Unfortunately, our stay was marred by an incident during a professional photo shoot we had arranged on the hotel premises. Midway through the shoot, a manager Pankaj Bhist rudely interrupted us, objecting to our taking pictures despite the fact that we were simply capturing personal memories. The situation escalated when the manager threatened to confiscate our camera, making us feel both unwelcome and harassed. This was completely inappropriate and not in line with the service we expect from a brand like Marriott. While the hotel’s Director of Operations has since apologized, their response was vague and lacked any specific corrective actions to prevent such unprofessional behavior in the future. For a hotel that prides itself on exceptional service, this incident left us disappointed and uncomfortable. Given my professional experience managing a large portfolio of hotels, including Marriott properties, I am particularly surprised and disheartened by this lapse in service. I expected more from a hotel of this caliber. I sincerely hope Marriott takes serious action to address these issues, as guests deserve to feel valued and respected during their stay. I left the complaint in my Marriott Bonvoy platform and unfortunately JW failed to post it as they only prefer good reviews and real reviews and left at their discretion . It’s very shameful.

As soon as you enter the lobby you feel as if you have been squeezed into a box rather, a feeling of a business hotel rather than the relaxed feel which you must get as you reach Goa. Rooms are crazy small and balcony is technically not usage due to pigeon droppings all around. We were almost on the verge of a hotel change but Mr. Gouse did a fantastic job in settling our concerns and upgraded us to a spacious room since we were travelling with a kid. At this time hotel was on a 50 % occupancy so any guest who comes to you during a dull season should be given extra importance rather being fussy about certain things. Play area is huge for a hotel, food is okay nothing special. Pool again is just adequate rather relaxing as you would expect at a resort. So all in all its okay since you are next to the vagator beach, but again an opportunity of hospitality wasted. On the house pick and drop facility from the beach would make guest feel extra special. I strongly feel the management should introspect rather being fussy about minor things. It's Mr. Gouse who did the face saving for this hotel hence I am giving it a 3 star rating rather a 2 star which it actually deserves.

Great property and very friendly staffs. Great hospitality. Had memorable time with family in the resort.

I recently had the pleasure of staying at this wonderful property, and i cannot recommend it enough. From the moment i arrived, i was impressed by the location. Nestled in a peaceful and scenic area, the property offers the perfect balance between tranquility and accessibility. Whether you want to explore local attractions or simply relax, everything is conveniently close.

Amazing stay. Excellent service. Staff was very generous. Do not miss the breakfast spread. Great location.