Avra Imperial Hotel

"Absolutely top-notch staff service! The dining was also superb, and the views were incredibly stunning. The only issue was that the elevator in the lobby frequently malfunctioned, getting stuck and not opening its doors unless someone pressed the button from the outside. As for hardware, the power outlets on the walls in the room were a bit loose. Other hardware was fine."

Porto Platanias Beach Resort & Spa

"We had booked a two-week stay in a standard one-room apartment and were assigned room 1152. We got almost no sleep the first two nights due to noise from a pool pump. After complaining repeatedly to both the hotel and Apollo—neither of whom was particularly accommodating or responsive to our grievance—we were offered what they claimed was the only available room. They couldn't provide an apartment, only a double room (1253) located below street level, just five meters from the sidewalk on the main road in Platanias. This room could best be described as a basement unit; it had small windows and a terrace exposed to so much traffic and street noise that one had absolutely no desire to spend time there. At check-in, you are required to pay a tourist tax equivalent to that of a 5-star hotel. The hotel is well-situated near the beach. Yes, there are fitness and spa/wellness facilities, and undoubtedly some nice rooms as well. However, many rooms clearly reflect a priority on maximizing space utilization; consequently, there are numerous units—tucked under staircases or into awkward corners—that are likely worse than what you would find in a 2-star hotel."

Atlantica Kalliston Resort - Adults Only

Pilot Amphora Boutique Hotel "Adults Only"

"What a gem of a hotel this is. Small, intimate, adults only. We arrived in the early hours of the morning to a warm welcome from the night concierge who showed us to our room and got us a snack. The next day we awoke after a restful sleep on a comfortable bed, better able to take in our surroundings which were lovely. All the meals were delicious. Great cooking from the chef and kitchen staff. We were half board and enjoyed an a la carte menu each night. With tasty breakfasts in the mornings. Eggs were cooked to order, so fresh each day. On the mornings we had to leave early for day trips, we were given a packed breakfast. I can truly say the staff are exceptional. Polite, helpful and do their best to make the stay a memorable and relaxing one. The manager goes out of his way to make sure all goes well throughout the stay. He and the table staff ensure they get to know your personal preferences so that coffee is always as you like it! We didn’t get all the names but thank you to Panos, the manager, Nanos, Dinos, Irene and Menia. Also to the chamber maids who looked after our room. Even my nightwear was neatly folded. Fresh water each day and toiletries as needed. We made good use of the pool which is a reasonable size and kept clean. We also visited the sister hotel located next to the beach. A shuttle service is provided between the two hotels . We opted to walk back along the beach which took about half an hour to forty minutes on the day we went to the Pilot beach. On some evenings there was entertainment. Saturday and Sunday the music was provided by a young couple, with beautiful singing by the young woman across a range of musical genres from jazz to pop. The village itself is pleasant to walk around, with plenty to see and explore. It is a good place from which to explore this area of Crete. The one word to sum everything up is EXCEPTIONAL and we can’t wait to go back. Thank you for a memorable holiday."