Bluebell Luxury Suites

Bluebell Luxury Suites arvostelua

Bluebell Luxury Suites

Chatzimichali Ntaliani 7, Chania, 73132, GreeceNäytä hotellin tiedot
Bluebell Luxury Suites
Bluebell Luxury SuitesBluebell Luxury SuitesBluebell Luxury Suites
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

8.5/10
Erittäin hyvä
6 arvostelu
Vahvistetut arvostelut
Sijainti8.5
Mukavuudet8.5
Palvelu8.5
Puhtaus8.5
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(6)
Positiiviset arviot(5)
Kielteisiä arvosteluja(1)
Vieraskäyttäjä
Majoittunut 1. 2024
Muu
10.0/10
Ylivertainen
Lähetetty 29.2.2024
Wow, what a fantastic place to stay. We booked the Deluxe Suite with Balcony and would highly recommend it. The room was absolutely huge, immaculately clean and super comfortable. Check in was super easy, and communication with the host was brilliant. I would absolutely recommend staying here for your trip to Chania. Location is also perfect! Thank you so much
Käännä
Andreas
Majoittunut 3. 2025
Muu
8.0/10
Erittäin hyvä
Lähetetty 24.4.2025
A nice hotel in Chania Nice hotel at a convenient area in Chania. We stayed there and it was a really good room. Our room had an issue but they dealt with it quickly. They dont have a reception but they answer the phone. A very important note. Parking is difficult in the area and the road the hotel is on is not accessible by car. Minoos a street further down was easier to park.
Käännä
Lara
Majoittunut 7. 2022
Muu
10.0/10
Ylivertainen
Lähetetty 24.8.2022
Wonderful stay! Amazingly amazing! Great location, nice room, wonderful staff! Would come there again for sure…
Käännä
Verified traveler
Majoittunut 6. 2024
Muu
10.0/10
Ylivertainen
Lähetetty 9.7.2024
Dejligt hotel midt i Chania, god service og rene og moderne værelser
Käännä
Kenneth
Majoittunut 4. 2024
Pariskunnat
6.0/10
Lähetetty 19.5.2024
We were not notified that there was no one available at check in and had no info on door codes. Luckily the front door was open and some ladies in room 1 gave us the number to call. This meant Ihad to incur roaming and long distance charges since I had not yet purchased an eSIM card for Europe. Also the room, although very nice, was at the top of two very steep flights of stairs. It took us another 20 minutes to figure out the power in the room was only active when the room entry card was inserted into a particular card slot. On the positive side, the room was spacious and the bathroom was very clean with a spectacular shower.
Käännä
Vieraskäyttäjä
Majoittunut 6. 2022
Liikematkustajat
2.0/10
Lähetetty 12.7.2022
We were already on the island of Crete. We booked this place through ***********. We arrived at 10am after a 80 mile trip at the town to enjoy its historical background. We were welcomed by the male owner who said the room would be ready by 2pm, not a problem, we just wanted to know where our £165pn accomodation was. We then enjoyed the town. We booked our meal for the night. We came back at 2pm, the cleaner/housekeeper was outside, we went up the stairs, she followed, she phoned the owner, the owner spoked to us and advised there had been a double booking!! And we weren't staying!! We had to travel 80miles back 2.30hrs away!! As we could not get other accommodation. It is clear their calendar is not syncing with ***********, else we would not have been able to book. We are totally disgusted how we were treated!!!
Käännä
Majoituspaikan vastaus: Dear sir, We are really sorry for your bad experience with our hotel. You are absolutely right and we would feel exactly the same if we were you. As I explained to you yesterday and you understood it yourself, there was a problem with our reservation system. Before you made your reservation through ***********, another guest made a direct reservation in the same room as the one you booked, who was already at our property when you arrived. Because this booking was direct and not through a booking channel, we manually closed the availability. However for some reason it wasn't closed, so the room seemed to be available when it wasn't. We apologize for the inconvenience and we are sorry that you did not like any of the accommodations we suggested. Our proposal was for some excellent accommodation, similar in quality and aesthetic to ours. In exchange for this bad situation we would like to offer you a free stay in our accommodation whenever you want. We wish you a wonderful summer!