Best Western Inn of Chandler

had to change rooms 3x, first room was smelly and reeked of smoke, second the tv didnt work, the hotel was dingy and smelly - i would not ever stay here again !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! very bad experience overall , dont stay here

I called and we made reservations a week in advance for a handicap first floor upon arrival I was told I cannot have first floor floor ended up on the second floor walk in the room air conditioners turned off refrigerator is turned off call the front desk they tell you save electricity well when your handicap second floor is very tough with no elevator and they charge you $100 for a deposit I've been waiting 5 days after check out still have not received my money the breakfast take the walk next door to McDonald's it's better I stay in 55 to 75 Best Westerns a year for business this is the worst day I've ever had never ever will I go back I will stay at a motel 6 first I did call Best Western reservations and told them the problems I was having I will say Best Western made it right on my end they was going to check into it and they say they cannot turn off the AC especially in Arizona but again you get what you get but I will never ever stay there again go to the one on I-10 out by the ****** that Best Western will run circles around this one I made a mistake I was having my house remodeled and I wanted to be closer to my house in case there was a problem I wish I was just drove the extra five miles and had no problems or checked into a motel 6

The room was clean and the beds were comfortable. However, the air conditioner was off when we arrived. It took most of the night with it running on high to cool the room down. Impossible to sleep. Also to note, this location does not have an elevator. You must climb stairs to get to the 2nd floor rooms.

The Chandler Inn is a very clean, quiet, well maintained hotel! We stayed at the Chandler Inn for 4 days and it was a very enjoyable trip.

Have always had an amazing stay at the Best Western Inn of Chandler...it is the only place that has made me feel nothing but comfort every time I am there...from the desk personnel to the cleaning crew all are amazing

The hotel was in a central location. Everything was close by. There was a small bar across the street that we were able to eat and drink at. The breakfast was not great. Eggs were watery on the first day, better on second day as we were leaving.

We were in town for a wedding reception of our son. The place was clean, refreshing and cozy. Customer service was wonderful and very helpful. Pool and jacuzzi were available and open. Close to grocery store and restaurants.

There isn't much to say. It was a basic Best Western. My room had a clock with USB and outlets, but my colleagues room had nothing like that. The hotel is a bit older with outdoor entrances to room and no elevator. The TV had a purple screen when I turned it on but the young man came to reset the cable box and it was fixed within a few minutes. Other than that I had no problems with my week long stay.

Hotel was convenient. It definitely needs updated. Hotel personnel were exceptional. Rooms were clean and tended to. Had to ask for extra bath towel every day, only gave 2 towels for 2 guests and didn't really check kleenex and toilet paper supply. Bathroom was very small with very little room, and had NO Exhaust.