Royal Champagne Hotel & Spa

房間在山裡 交通不方便

I've known about this hotel for a few years (it's exceptionally well rated by many sources), but I've avoided it because it's at the upper end of my price point and, too, though I love champagne, I'm less interested these days in tastings and visits to Champagne houses. I've done it in the past, I'm looking for other experiences now, in my retirement. But, with two days left in France and an afternoon flight from CDG back to the States, I thought I would give it a try for a two night stay. I was wowed by my visit! The hotel has that understated beauty to it and a fabulous display of chandelier crystals throughout the public spaces. All rooms have a gentle "champagne toned" palate, lovely and comfortable furnishings, spectacular bathrooms, and of course, views that you cannot find in most hotels that claim to be close tot he vineyards. So yes, the room was quiet, spacious and beautiful. But there's more: the staff had exceptional professionalism. Clearly there to meet the highest expectations of a demanding client base. Guests who are used to having everything just so. No request is too weird or too small or too large for the front desk. Just to give you an example -- I asked about the honey they sold in the gift shop -- whether it was warmed in its production. They didn't know. They located the beekeeper and gave me his detailed report. (Not warmed!) It was that way all along. Warm milk for my coffee in my room? No problem! On and on. And every time I passed the reception area or entered the dining room, I was greeted by name. How did they do that?? Do they quiz them on memorization before they hire? I like four and five star hotels. No question. But I don't like unnecessary pomposity or pretentiousness. This hotel had none of that in my view, the stunning chandelier lighting in the public spaces notwithstanding. The staff is friendly and warm. Their smiles seem genuine. I'm hooked! Next time I'm in Paris, I'll stop here at the end again. Easy access to the airport by train, beautiful walks through the vineyards and in the forests of Champagne and Spa treatments to die for. A truly magnificent, well run hotel.

Nous avons passé un excellent séjour dans un lieu d’exception avec un panorama à couper le souffle Tout était parfait ! Coup de chapeau à l’ensemble du personnel et particulièrement à Manon qui avait organisé notre séjour avec professionnalisme et bienveillance !