MGM Hôtels & Résidences - Résidence le Cristal de Jade

We stayed here with two children and were upgraded to a bigger apartment. It was lovely and clean with lots of cutlery and crockery. The pool and spa were very much used especially the kids pool. The hotel’s location cannot be faulted, near to ADM and an easy walk to shops and restaurants. Highly recommended this hotel.

Fabulous apartments; modern, clean and well stocked for self-catering. Friendly staff at reception, and good facilities on site, spa and fitness centre), bar and laundry. We liked the location, very close to all amenities, restaurants, supermarkets and walking trails. Lovely place to stay!

We have stayed at Cristal De Jade several times and will always come back. Beautiful clean apartments with a great pool and location. Very polite friendly staff. All areas clean and modern, with very secure parking. Amazing views and such a relaxing place to be

Great hotel, lovely rooms. However this is not a five star hotel to me. If the hotel doesn’t clean you room not a single time during a week, expect if you pay (even more), does not have a 24h reception and offers a spa Which on the website says that is supposed to have a pool with 34 Celsius degrees but only heats it up to 22 because it’s so expensive with electricity at the moment, it’s now a five star. It’s good, don’t get me wrong but I would rate it 3+ to 4 stars.

Que dire, la résidence est magnifique, l’appartement l’était encore plus, tout est au rendez-vous pour passer un séjour confortable avec un Directeur et un responsable de la réception Arnaud Dogs friendly, ce que nous avons beaucoup apprécié. Je rajoute une note supplémentaire pour saluer le professionnalisme et la très grande gentillesse de Nathalie la gouvernante. Vivement l’année prochaine. Famille PETER-OTT

We spent a week here over new year 23-24. Hotel lovely and clean, very cosy rooms with all the amenities we could have asked for. Kitchen well equipped. Good ski store with own lockers and boot warmers etc. Nice pool area. Helpful staff. We were upgraded from 1 bedroom to 2 bedroom apartment which was ideal as meant kids had a bedroom rather than sleeping in the lounge. We were also able to check out at lunchtime which was good as our transfer was at dinner time. Good location next to ADM cable car, not too far to walk to bus stops or supermarkets. Only thing I was disappointed about was the bar didn’t serve Vin Chaud!

Avons séjourné 3 jours à 4 adultes et 1 enfant. Superbe appartement avec prestations globalement au top! Mention pmspeciale pour le SPA qui est très agréable. Faute de places dispos au moment souhaité, n avons pas fait de massage. Seuls petits reproches (à relativiser): - papier toilette "papier de verre" bas de gamme - Insonorisation entre les paliers plutôt moyenne

Stayed for a week in mid-September. Lots to like, location, very friendly staff, roomy and clean apartment, and very well equipped kitchen. However, we could hear a small scratching sound in the wall above our bed from the first night. After 2 nights went to talk to staff about and we were told there is a termite (or something similar) infestation!! We were told there is nothing to do until the place is closed in November and fumigated. With all the scratching in the walls, it was quite hard to sleep or have a relaxing evening on the couch. I get that the staff couldn't do anything, but this doesn't seem like 5-star service. It would have been great if they let us know in advance or offered some kind of compensation. I would highly reconsider if you are planning on staying here before November.

If your room is facing the trafficked road, prepare yourself for a stay with no sleep! Be aware that there is NO AIRCON. Cleaning could be better. Might be a good place if you are not located by the main road, make sure you are’nt or don’t go!