Candlewood Suites Chambersburg

Looked good upon arrival, very pleasant staff, but when I got to the room it was propped open by the safety lock!!!! I called the front desk only to be told "that is normal, housekeeping leaves them that way"?!?!?!?!?! I would hate to be a woman being forced to enter a room that might contain a random person, totally unsafe an unacceptable. The property is older and badly in need of a refresh, the toaster in the room was filthy and covered in greasy prints... not that I would use it but GROSS!

Think twice Housekeeping needs to step up. 1st room smelled like a spicey restaurant that lingered in an unpleasant way. 2nd room was average with a smell that covered up the spicey stink. Front desk was LOVELY!

One bedroom comfort Woman at check in fabulous and friendly covering someone else’s shift. Room quite clean and renovated since our last stay here june 2023. Dirty pot and empty toilet paper roll otherwise comfortable. Booked one bedroom so I wouldn’t wake hubby being up earlier. Only complaint was a heavy walker all night and morning above and some loud guys at 6am yelling outside room for an hour trying to wake their buddy up! Hotel can’t control that so not their fault. Stay very comfy

I had paid for the 1 bedroom king suit but when I got there they gave me a standard 2 queen bed room which is cheaper but was not reimbursed any money for my room being downgraded. There was no notification my room would be changed either.

We would definitely repeat and search out other locations in our travels. The beds and room size were excellent. The mini kitchen was a nice addition.

I would love to give a review of the hotel but the hotel over booked when I had a reservation already made. They called 3 days before the trip and canceled my reservation because they messed up. The girl that called was supposed to try to book us in their sister hotel and call us back. By the end of the day I figured everyone was booked because it was a big wrestling tournament. She didn't even have the courage to call back to tell us. When I called them, I was told by a different girl that I would need to find my own new hotel 3 days before the tournament. Won't consider a Candelwood Suites hotel in the future. I can't even leave a review on the hotels page because the reservation was canceled.