Majoituspaikan vastaus: Dear Hyphen Yanma,Thank you for your valuable feedback. We are pleased to hear that you appreciated the unique décor and the beautiful view from your room. We also take note of your comments regarding the creaking floorboards and the breakfast, and will strive to improve these aspects. We look forward to the opportunity of welcoming you again in the future.Kind regards,Nayereh MousaviFront Office Manager
Majoituspaikan vastaus: Dear Valued Guest,Thank you for your feedback. We appreciate your comments and regret any inconvenience caused by temporary changes. We will strive to improve communication to ensure a smoother experience for our guests. Your input is valuable, and we hope to welcome you again for an even better stay.Best regards,Nayereh MousaviFront Office Manager
Vieraskäyttäjä
Deluxe
Majoittunut 11. 2024
Perhe
5 arvostelu
9.0/10
Mahtava
Lähetetty 28.12.2024
Very good location, breakfast and services. Will definitely visit again if we come back to CK
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your kind review! We are glad you enjoyed the location, breakfast, and services. We look forward to welcoming you again on your next visit to Český Krumlov!Kind regards,Nayereh MousaviFront Office Manager
CPTG
Comfort-huone
Majoittunut 10. 2024
Pariskunnat
5 arvostelu
10.0/10
Ylivertainen
Lähetetty 27.12.2024
Close to bus stop, nice hotel for everyone
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your kind review! We are glad you enjoyed our convenient location and hotel. We hope to welcome you again soon!Best regards,Nayereh Mousavi Front Office Manager
Jinshuishanwan
Comfort-huone
Majoittunut 8. 2024
Liikematkustajat
139 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 15.9.2024
老房子,環境好,有情調,配置全
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your kind words! We are glad to hear you enjoyed the ambiance and found the setting charming. We appreciate your feedback and hope to welcome you back soon.Best regards,Nayereh MousaviFront Office Manager
Yuanfangzhimei
Comfort-huone
Majoittunut 7. 2024
Perhe
53 arvostelu
10.0/10
Ylivertainen
Lähetetty 19.8.2024
老城區內的歷史古建,酒店佈置高雅復古,早餐豐富. Old money taste
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your kind words! We are delighted you enjoyed our hotel's elegant decor and rich breakfast. We hope to welcome you back soon!Best regards,Nayereh Mousavi Front Office Manager
Majoituspaikan vastaus: Dear Guest,Thank you for your fantastic feedback! We are delighted you enjoyed our photogenic building style, spacious rooms, and friendly staff. It's great to hear you loved our breakfast variety and convenient location.We look forward to your next visit!Best regards,Nayereh MousaviFront Office Manager
wuxian
Comfort-huone
Majoittunut 5. 2024
Matkusta ystävien kanssa
8 arvostelu
10.0/10
Ylivertainen
Lähetetty 21.6.2024
早餐特別豐盛,高質量!
Käännä
Majoituspaikan vastaus: Dear guest, Thank you for taking the time to share your feedback. We hope to welcome you back soon for another pleasant stay!Best regards,Nayereh MousaviFront Office Manager
Wanderlust2023
Comfort-huone
Majoittunut 5. 2024
Matkusta ystävien kanssa
10 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 19.6.2024
Pretty nice hotel with nice view, good breakfast options and friendly staff
Käännä
Majoituspaikan vastaus: Dear guest,Thank you for your kind words! We are delighted to hear that you enjoyed the view, our breakfast options, and found our staff friendly.Your feedback is greatly appreciated, and we hope to welcome you back soon for another pleasant stay!Best regards,Nayereh MousaviFront Office Manager
Vieraskäyttäjä
Junior-sviitti
Majoittunut 3. 2024
Perhe
7 arvostelu
10.0/10
Ylivertainen
Lähetetty 3.5.2024
고풍스런 중세 건물에서의 좋은 추억을 남길수 잇는 멋진 곳입니다. 객실 내부도 넓고, 체스키 크롬로프의 주요 관광지까지 도보로 갈 수 있는 좋은 위치에 있습니다.
Käännä
Majoituspaikan vastaus: Dear guest,Thank you for taking the time to share your experience.We are pleased to hear that you enjoyed your stay with us.We appreciate your kind words and hope to welcome you back for another memorable stay in the future!Best regards,Nayereh MousaviFront Office Manager
콩콩브르
Deluxe
Majoittunut 2. 2024
Perhe
1 arvostelu
7.0/10
Lähetetty 22.3.2024
위치는 좋아요
Käännä
Majoituspaikan vastaus: Dear Guest,we thank you for choosing our Hotel Růže as your favorite in Český Krumlov and for dedicating your time and sharing your valuable feedback with us.We are pleased that you appreciated the location of our Hotel, the quality of our services and the courtesy of our staff and we hope you can come back to stay with us soon.We thank you again for choosing us.Best regardsMichele PecorellaFront Office Manager
Majoituspaikan vastaus: Dear Guest,we thank you for choosing our Hotel Ruze as your favorite in Cesky Krumlov and for taking the time to write your review.Your opinion is very valuable to us but, unfortunately, it is not very clear what the problem was during your stay.Regarding the pre-authorization that was requested during check-in, we can assure you that any excess that is not due, it will be refunded directly on your credit card account. It's just a matter of timescales between banks, which sometimes take longer than expected.We hope you will have another chance to visit us and we will try our best to give you a better impression (as most of our guests had), next time.Thank you for chosing us.Best regardsMichele PecorellaFront Office Manager
Anonyymi käyttäjä
Junior-sviitti
Majoittunut 12. 2023
Yksin matkustavat
130 arvostelu
9.5/10
Mahtava
Lähetetty 8.2.2024
Room is small but this is not important. Walking all day in the town and enjoy.
Käännä
Majoituspaikan vastaus: Dear Guest,we thank you for choosing our Hotel Růže as your favorite in Český Krumlov and for taking the time to write your review.Your opinion is truly valuable to us and we thank you for sharing it.We are happy to know that you appreciated the location of our Hotel, the quality of our services and the courtesy of our staff.We hope that you will have another opportunity to return to stay with us and we will be happy to welcome you back to the Hotel as one of our most welcome guests.Thank you for choosing us!Best regardsMichele PecorellaFront Office Manager
Vella55
Comfort-huone
Majoittunut 6. 2023
Yksin matkustavat
42 arvostelu
10.0/10
Ylivertainen
Lähetetty 9.10.2023
不錯的酒店,價格較貴。
Käännä
Majoituspaikan vastaus: Dear Guest,we thank you for choosing our Hotel Ruze as your favorite in Cesky Krumlov and for taking the time to write your review.Your opinion is precious to us and we thank you for sharing it.We are pleased to know that your stay in our Hotel met your expectations and we hope that you can return to Cesky Krumlov soon and be one of our most esteemed guests again.Best regardsMichele PecorellaFront Office Manager
Vieraskäyttäjä
Comfort-huone
Majoittunut 8. 2023
Pariskunnat
1 arvostelu
4.5/10
Lähetetty 3.10.2023
Zimmer Service, Frühstück Zimmerausstattung keine 5 Stetne wert
Käännä
Majoituspaikan vastaus: Dear Guest,we thank you for choosing our Hotel Růže as your preferred in Český Krumlov.We greatly appreciate your feedback regarding your recent stay with us. We sincerely apologize for not meeting your expectations in terms of room service, breakfast, and room amenities.Your comments are valuable to us, and we take them seriously. We will use your feedback to identify areas where we can improve and make necessary adjustments to enhance the overall guest experience. Our goal is to provide a top-notch stay for all our guests, and we regret that we fell short during your visit.We would like to assure you that your concerns have been shared with our management team, and we are actively working on addressing these issues to ensure that future guests do not encounter similar disappointments.We hope that you would consider giving us another opportunity to provide you with a more satisfying experience in the future. Your satisfaction is important to us, and we are committed to making the necessary improvements.Thank you for choosing our Hotel, and we hope to have the chance to welcome you back and exceed your expectations on your next visit.Warm regards,Michele PecorellaFront Office Manager