Wellness Hotel & Minipivovar Kněžínek

So... we booked private spa. There was nothing private. Everyone can see from outside. Everything is so old, dirty, no airconditioning and bad smell. No shower works properly. They even didnt have the towels for us to borrow??? In a hotel?? I even don't speak about sheets for the sauna... they wanted 100 euro for 2 hours. We barely stayed for 1 hour only in sauna, I was afraid to go to the swimming pool. At the amd we wanted half the price back, was denied, so here is a very real review. Oh and a joke at the and: they even had to kick out a couple from the area, so that its 'private' for us. Even though we have made an reservation. Really, I have never seen such a bad spa area in a hotel. Never. This is really really bad.