Royal Elephant Hotel & Conference Centre

環境很不錯

The hotel has an adorable maroccan style and is located in a very safe area of Centurion. The staff was adorable and so helpful to explain and giving direction. Was lovely that once I’ve back in the room after dinner they prepared my bed for bedtime, opened the heater and left me the dental kit a long with a nice small chocolate block. Breakfast as well was very delicious and served at Zagora restaurant which has very chilled vibes. No idea if I will be back soon in South Africa but if I will do, I will choose once again to stay with them.

Paid breakfast did not receive Paid for breakfast and next morning they declined me to have breakfast They also did not refund me

Awesome shower It is my second stay there, I had a nice comfortable room, with big bathroom, and a great shower.

Our Department recently held our yearend function at the Royal Elephant in the Zagora Gazebo. What a disappointment. There were not enough staff to serve us. The food was ghastly. Beef was tough and dry and the chicken coq au vin, looked like offcuts you would not even give your dogs. After raising our concerns with the MD, we were told that "on odd occasions, the do not meet their patron's expectations" and that they will not reimburse us for the meals. I think it was not an unreasonable request, but the MD was of the opposite opinion. We are a big company. 35 members of staff attended the function and the majority complained about the bad service and the poor quality of the food. I will encourage all of them to share their reviews. We will always remember our yearend function of 2024 as the worst experience ever! I was so embaressed. I had to hear all the complaints of members of staff. And when reaching out to the MD, I only received a response that sorry to hear, but we are not willing to remedy or reimburse. How pathetic! Stay away.

Will come back Hotel is just very cold, but great service, easy access, nice decor etc. Will stay again.