shortage amenities, blockage on washbin but friendly staff, quick response towards complaints.
Käännä
Vieraskäyttäjä
Deluxe King - Savuton
Majoittunut 5. 2025
Liikematkustaja
31 arvostelu
6.7/10
Lähetetty 21.6.2025
酒店地理位置優越,旁邊就有 Queen City 商場,可以吃飯,逛街。
樓頂有泳池,晚上看夜景不錯
不過房間有潮濕的黴味,毛巾和床單也都不乾淨,衞生環境不好。
Käännä
Vieraskäyttäjä
Deluxe King - Savuton
Majoittunut 5. 2025
Perhe
1 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 12.6.2025
The Hotel is on Very strategic location in a main road, near from Queen city mall next to KFC there is restaurant n supermarket next to the lobby. Good facility Roof pool n playground for the kids n big bed n comfort. The staff is Nice
The bad things is the main lobby smell bad uncomfortable to stay because near to the bathroom, the lift sometimes is stuck n out of service n full load on check-out n check-in time need waiting for long time
The cleanliness for the room n bathroom not really good n the toilet is without washing spray n the voice between the room u may hear ur neighbour
Käännä
JohnnyFreak
Deluxe King - Savuton
Majoittunut 4. 2025
Yksin matkustava
20 arvostelu
2.5/10
Lähetetty 6.5.2025
A complete disaster disgusting hotel I ever been in all world. After this place I want to do and do health check. The water was BROWN!!!! Smelling, dirty dirty very dirty. Spit on the walls, and cannot open windows and fell suffocating. Woke up in the middle of the night smell urine, I took off the bedsheets and mattress was full of kids pee. Disgusting horrible place. The receptionist girls was very nice… and really cute. I will filing a complain with the health departments in Semarang.
Käännä
6/8
Vieraskäyttäjä
Deluxe King - Savuton
Majoittunut 4. 2025
Perhe
1 arvostelu
10/10
Ylivertainen
Lähetetty 6.5.2025
Masyaallah mbak2 n mas2 ramah, baik semua.. psen 3 kamar smoking smpe pindah non smoking di layani dg baik.. krna bawa bocil2 sya kira smoking itu ada balkon nya trnyata ngga ada ruangan udara keluar sama sekali jadi pindah ke non smoking.. krn engap sekali klo sama anak2 tp ************* bisa pindah🥹 terimakasih pelayanannya hotel louise kienne pemuda semarang😍
Majoituspaikan vastaus: Yth. Ibu Kristina .... , Salam hangat dari Hotel Louis Kienne Pemuda Semarang, Terima kasih telah meluangkan waktu menuliskan kesan pengalaman Ibu selama menginap di Hotel kami. Saran dan masukan dari Ibu sangat penting bagi kami untuk membantu mengontrol kualitas produk dan pelayanan kami. Sekali lagi kami ucapkan terima kasih banyak dan mohon maaf atas fasilitas dan pelayanan kami yang kurang berkenan di hati Ibu & keluarga. Terimakasih. Hormat kami, Richy Nugraha Effendi Hotel Manager
ALKUBATI
Deluxe King - Savuton
Majoittunut 1. 2025
Perhe
9 arvostelu
6.0/10
Lähetetty 20.2.2025
Old hotel
Käännä
Majoituspaikan vastaus: Dear. Dear Sir/Madam..., Warm greetings from Hotel Louis Kienne Pemuda Semarang, Thank you for taking the time to write down your impressions of your experience while staying at our Hotel. Your suggestions and input are very important for us to help control the quality of our products and services. Once again we thank you very much. We apologize for our facilities and services which are not pleasing to you, Mr/Ms & family. Thank You. Sincerely, Richy Nugraha Effendi Hotel Manager