PO Hotel Semarang arvostelua

This is by far the worst experience I’ve had at a 5-star hotel. It’s disappointing to see the management copy-paste the same generic response to negative reviews without taking real steps to address recurring issues. I understand renovations or maintenance come with costs, but even then, they’re nowhere near the standard of hotels like Tentrem or Padma. So it seems like the hotel owner gave up or is being careless. I genuinely feel bad for the staff, who are kind and helpful, but clearly working within the limits of a poorly maintained property. The internet connection was initially very weak, though it was resolved quickly. The TV in my room was broken and had to be replaced. The bathroom sink was filthy, the door to my room was broken, the bedding sheets have a lot of stains and the hallway smelled like a damp, moldy basement. Sound insulation is practically nonexistent. I could hear everything from the room next door, including disturbing noises, and loud motorcycles from the main street well into the night. If you’re a light sleeper, definitely request a room not facing the main road. Breakfast was average at best. Some dishes were okay, but the dry pastries and sushi were especially disappointing. The gym was poorly maintained, with a damaged floor and even a cockroach crawling across it, which pretty much sums up the lack of proper upkeep throughout the property. At this point, I lost the will to even complain to the staff. It just felt pointless. You’ll survive a few days if you’re choosing this hotel for its location, but don’t expect 5-star quality. The facilities are poorly maintained, and while the staff try their best, the overall experience falls far short of what you’d expect from a top-tier hotel. It’s a place you tolerate, not enjoy.

Hotel sangat baik & terawat, bfast juga sangat banyak variasinya, over all di hotel ini sangat ok

Hotel sangat strategis berada di atas mall. Kamar bersih & luas, sangat cocok untuk liburan dengan anak. Breakfastnya banyak varian dan enak 👍🏻👍🏻👍🏻

房間比較大，早餐比較好，如果時間夠的話，好好享受一下早餐比較幸福

總體上還可以，畢竟不是雅加達，酒店跟商場在一起需要購買東西也方便，早餐也蠻豐富的，水果很新鮮！

Hotel is situated in a good location, but hotel is a bit old and needs renovation, the room have a old wed smell to it. But the staff was friendly and service was good, breakfast alot to choose from but quality was not so good. Better smaller selection but improve quality of food.

快適でした

除了房間有點舊其他沒啥問題

Very good location, near shopping mall.  Easy to find food with different options

位置優越 早餐豐富 方便便捷

旁邊是商場，吃飯很方便

本地同事推薦，尚可尚可

Bagus pelayanan ramah bersih

Great stay , excellent service with fast respond .