Majoituspaikan vastaus: Dear Valued Guest,Thank you for your review.We deeply appreciate your thoughtful five-star rating. We are delighted that you had an enjoyable experience at Keraton at The Plaza. We look forward to welcoming you again in the near future.Best regards,The management of Keraton at The Plaza
Alvin Charles
Huone - 2 queen-size-vuodetta
Majoittunut 12. 2024
Perhe
6 arvostelu
7.0/10
Lähetetty 15.1.2025
The service not bad, but my stay here didn’t meet my expectation, as i set the bar high for my stay in Keraton, as Keraton under spg, back then, was my favourite hotel in Jakarta. The room size is same as before, huge for Jakarta’s standard room, however, the vibe is totally different. I feel like Keraton now is too bright, under spg , used to be more elegant, solid, luxurious. The quality of breakfast is also too much different from before. And the most irritating one for my stay now is the strong paint smell, since it’s just newly renovated, make my stay uncomfortable.
Käännä
Majoituspaikan vastaus: Dear Mr. Alvin Charles, we sincerely appreciate your honest rating. We deeply regret any inconvenience you faced during your visit to Keraton at The Plaza. We are dedicated to improving your experience and look forward to the opportunity to serve you better in the near future. Best regards, The management of Keraton at The Plaza.
Vieraskäyttäjä
Majoittunut 4. 2023
Perhe
10/10
Ylivertainen
Lähetetty 9.5.2023
This is perhaps one of the most underrated luxury hotel and my favorite because the moment you arrive the premise it feels like you are cocooned in a private sanctuary away from the congested & noisy streets in the most prime commercial district of Jakarta. While it’s better geared as business hotel, it’s also very conducive for short family stay with its direct access to major shopping malls and great centralized location. All the usual amenities of a luxury hotel plus a contemporary elegant design makes this hotel very comfortable to come back. And the Club Lounge is amongst my favourite serving a very generous inclusive menu during lunch & dinner. Look at the Wagyu Burger picture. Service is great & hotel is immaculate. Tips - Book Jr Suite with Club Lounge access & complimentary Dry Clean for best value