Aston Kemayoran City Hotel arvostelua

Majoituspaikan vastaus: Dear Ms PejaWithLove,Thank you for choosing Aston Kemayoran City Hotel!Thank you very much for your kind review! We are thrilled to hear that you had a pleasant stay with us and appreciated the cleanliness of the room and the attentiveness of our staff, especially Mbak Mutiara. We're glad her dining recommendations were helpful during your visit.On behalf of management, We also appreciate your feedback regarding the confusion with the e-hailing drivers, and we will certainly look into ways to improve communication for easier access to our lobby.We look forward to welcoming you back in the future and ensuring an even better experience.Best Regards,Cyrila Bertania SariGeneral Manager

Majoituspaikan vastaus: Dear Valued Guest,Thank you for choosing ASTON Kemayoran City Hotel!Thank you very much for taking the time to share your delightful experience with us. We are truly pleased to hear that you enjoyed the rooftop viewing deck on the 27th floor. It brings us great joy to know that the serene evening breeze, the captivating Jakarta night skyline, and the peaceful moments spent with friends added to the charm of your stay.We are especially glad that the blooming bougainvillea and the decorative lighting created a cozy and pleasant atmosphere for you. Your kind words are truly appreciated and serve as a wonderful encouragement to our team in continuing to provide memorable experiences for all our guests.We look forward to welcoming you back in the near future for another relaxing and enjoyable visit.Best Regards,Cyrila Bertania SariGeneral Manager

Majoituspaikan vastaus: Dear Valued Guest,Thank you for choosing Aston Kemayoran City Hotel!Thank you very much for your kind words and for placing your trust in Aston Kemayoran City Hotel. We are truly honored to be recognized as a trusted hotel, and your appreciation means a great deal to our entire team.At Aston Kemayoran City Hotel, we are committed to providing our guests with exceptional service, comfort, and a memorable experience. Knowing that our efforts have earned your trust brings us great joy and motivation to continue striving for excellence.We look forward to welcoming you back in the near future and providing you with another pleasant and fulfilling stay.Best Regards,Cyrila Bertania SariGeneral Manager

Majoituspaikan vastaus: Dear Valued Guest,Thank you for choosing ASTON Kemayoran City Hotel!Thank you very much for your kind feedback. We are truly delighted to know that you found your stay to be of great value and that you enjoyed our delicious breakfast offerings.Your appreciation means a lot to us, and we are pleased that our efforts contributed to a pleasant and satisfying experience during your time with us.We sincerely look forward to welcoming you again in the near future.Best Regards,Cyrila Bertania SariGeneral Manager

Majoituspaikan vastaus: Dear Mr Noor,Thank you for choosing Aston Kemayoran City Hotel! Thank you so much for taking the time to share your wonderful review! We’re truly delighted to hear that you and your family had an enjoyable and comfortable stay with us. It's great to know you appreciated the spacious and modern room, the convenient location, and our variety of local breakfast offerings. We’re especially happy to hear your kind words about our staff, your recognition means a lot to us. We’re already looking forward to welcoming you back on your next visit. Thank you for recommending us, it truly means the world! Best regards, Cyrila Bertania SariGeneral Manager

Majoituspaikan vastaus: Dear Valued Guest,Thank you for choosing Aston Kemayoran City Hotel!We sincerely appreciate you sharing your feedback. On behalf of the management, we apologize if there were any aspects of your stay that felt less than comfortable, especially regarding your experience as an international guest. Your input is extremely valuable to us as we continue to improve and enhance our service to be more welcoming and inclusive for all guests, without exception.Your review will receive our special attention and serve as an important point of evaluation for our team. We truly hope that on your next visit, you will have a much better experience with us.Best regards,Cyrila Bertania Sari General Manager

Majoituspaikan vastaus: Dear Ibu Nia,Terima kasih telah memilih Aston Kemayoran City Hotel!Terima kasih banyak atas ulasannya! Kami senang mendengar Anda menikmati fasilitas smart TV yang tersedia di kamar. Kami memang berusaha memberikan kenyamanan dan hiburan terbaik untuk setiap tamu. Kepuasan tamu adalah prioritas utama kami. Ulasan Anda akan menjadi motivasi bagi kami untuk terus memberikan pelayanan dan fasilitas terbaik kepada setiap tamu. Terima kasih sekali lagi, dan kami berharap dapat menyambut Anda pada kunjungan berikutnya serta memberikan pengalaman menginap yang tak kalah memuaskan. Salam Hangat, Cyrila Bertania Sari General Manager

Majoituspaikan vastaus: Dear Valued Guest, Thank you for choosing ASTON Kemayoran City Hotel!Thank you so much for your kind words! We're truly honored to know that you consider our hotel worth recommending. Your support means a lot to us, and we look forward to welcoming you back for another wonderful stay in the future!Best Regards, Cyrila Bertania Sari General Manager

Majoituspaikan vastaus: Dear HyeonJong,Thank you for choosing Aston Kemayoran City Hotel!Thank you for taking the time to share your feedback with us. We are truly pleased to hear that you found our staff to be friendly and that you were satisfied with the overall value of your stay.We also appreciate your constructive comments regarding the bathroom layout, accessibility from the exhibition center, and the air conditioner settings. Your observations are very valuable to us as they help us to continuously improve our facilities and guest experience.We hope to have the opportunity to welcome you back in the future and provide you with an even more comfortable stay.Best Regards,Cyrila Bertania SariGeneral Manager

Majoituspaikan vastaus: Dear Valued Guest,Thank you for choosing Aston Kemayoran City Hotel!Thank you for sharing your feedback with us. We’re glad to know that overall your stay was satisfactory. We appreciate your comment regarding the large window and the slight vibration you experienced, we will definitely take this into consideration to improve the comfort of our guests. We hope to welcome you back again in the future for an even better experience.Best Regards,Cyrila Bertania SariGeneral Manager

Majoituspaikan vastaus: Dear Ibu Wulanthari,Salam dari Aston Kemayoran CIty Hotel!Terima kasih sudah memilih dan menyempatkan waktunya untuk membagikan pengalaman Anda selama menginap. Pertama-tama atas nama manajemen, Kami mohon maaf untuk ketidaknyamanan Anda selama menginap di Hotel kami perihal akses yang membingungkan. Hal ini akan menjadi perhatian khusus untuk tim kami dan menjadikan bahan evaluasi mendalam. Semoga pengalaman yang kurang baik ini menjadi pertama dan terakhir untuk Anda. Kami pastikan di kedatangan Anda selanjutnya hal ini tidak akan terulang lagi. Jika Kami diberikan kesempatan untuk menyambut Anda dengan seluruh keramahtamahan Kami, Dengan senang hati Kami menunggu kedatangan Anda dalam waktu dekat ini. Sekali lagi Kami ucapkan Mohon maaf yang sebesar-besarnya. Semoga Anda dalam keadaan selalu sehat. Salam Hangat,Cyrila Bertania SariGeneral Manager

Majoituspaikan vastaus: Dear Bapak SW17,Terima kasih telah memilih Aston Kemayoran City Hotel!Terima kasih telah berbagi pengalaman Anda! Atas nama manajemen, kami mohon maaf perihal AC dan kulkas yang lambat dingin. Hal ini akan menjadi perhatian khusus bagi tim kami dan akan melakukan evaluasi lebih menjadalam. Ulasan Anda sangat berharga, dan kami akan segera menindaklanjuti agar pengalaman menginap Anda berikutnya lebih nyaman.Kepuasan tamu adalah prioritas kami. Kami selalu berusaha untuk memberikan pelayanan terbaik. Sekali lagi, terima kasih atas waktunya untuk memberikan ulasan yang membangun. Kami berharap dapat menyambut Anda kembali di Aston Kemayoran City Hotel dengan pelayanan yang lebih baik lagi.Salam hangat, Cyrila Bertania Sari General Manager

Majoituspaikan vastaus: Dear Valued Guest,Thank you for choosing Aston Kemayoran City Hotel!Thank you for your wonderful review! We're thrilled to hear that you had a fantastic stay and enjoyed our friendly and attentive staff. It’s great to know that you found the room spotless, modern, and comfortable. We’re also glad our convenient location added to your experience. We look forward to welcoming you back for another exceptional stay!Best Regards, Cyrila Bertania Sari General Manager

Majoituspaikan vastaus: Dear Ms Fransisca,Thank you for choosing Aston Kemayoran City Hotel!Thank you for you review! On behalf of the management, we sincerely apologize for the inconvenience regarding your room's toilet. After conducting an inspection, we found that the bathroom requires preventive maintenance & project, and our team will follow up immediately to address this issue.We truly apologize for the inconvenience. Your feedback is our top priority, and we will schedule maintenance to ensure this does not happen again. Guest comfort is our priority. Once again, thank you for taking the time to provide constructive feedback. We look forward to welcoming you back to Aston Kemayoran City Hotel with even better service.Best Regards,Taufiq DjudienGeneral Manager