Four Points by Sheraton Jakarta Thamrin arvostelua

Good hotel.

Service staff were prompt  The intern was very courteous, apologies forgot her name - at The Eatery when i had breakfast both days

The service was fantastic, and people were so polite. This is the service all hotels should strive for.

Good location, good breakfast, good service. However, the hotel is noisy from the traffic outside, as it locates next to the main road.

房間有點小, 連可工作的地方也沒有 電視遙控沒電, 開了關不了 廁紙沒有更換, 沒有替換要call house keeping 才送來

The services at the hotel were excellent. We enjoyed the fitness facilities and dinner offerings, which were both of high quality. The staff were exceptionally welcoming—their smiles were like sunshine, and it was evident that they are well-trained and dedicated to providing a positive guest experience. However, I was not entirely satisfied with the room. It had a large pillar in the middle, which was inconvenient and affected the overall layout. Additionally, the room was quite noisy throughout the day and night due to heavy traffic outside the windows. To make matters worse, it seemed that part of the hotel was undergoing renovation during my stay, and the constant noise from electric hammers was disruptive and made it difficult to relax. Despite these issues, I was so impressed by the professionalism and warmth of the staff that I convinced two of my colleagues to switch to your hotel for their stay. The well-trained team truly made a difference and left a lasting positive impression.

We had a few issues with our room this time. The pillar located at the edge of the bed made it inconvenient to move around, and the proximity to the toilet was a bit of a challenge. Additionally, we noticed that the linen and towels had an unpleasant odor. We hope that you can improve the cleanliness and hygiene standards in the rooms to provide a more comfortable stay for your guests."

房間小，感覺備品不是一客一換，前面是大道，後面就是貧民窟，隔音超差，每天被唸經吵醒

Location is good, but inaccessibility with odd-ehven restriction. Cleanness has not been good. Hotel needs renovation. Staff service was very good. Rooms facing the Main Street are very noisy. Lower than expected indeed.

Amazing service at the hotel. Staff goes above and beyond to accommodate guests. The hotel has smoking rooms, so in the non-smoking rooms, you can still get a light scent of cigarette smoke. Very good options for the breakfast buffet was really good. Something for everyone.

房間簡陋。和中國的快捷酒店差不多

這個酒店地理位置非常好，在plaza Indonsia 和獨立廣場中間，出門對面就是公交車站。酒店工作人員也非常熱情。中間出了點小插曲，入住後發現被套是臟的，馬上聯繫了前台，安排來換了。還是覺得這樣的老牌酒店不應該出現這種問題，其他都不錯。

I have spent 3 days! The staff is very nice is the service is very good!

Room is good. Just still under construction so a bit noise. However, they provide the earplug. Overall good stay at this hotel.