Brent
28. kesäkuuta 2024
Check in staff were terrible; rude, slow to respond and not concerned with customer service. Room numbering service is odd and confusing. Reception and restaurant was shut down for most of the weekend except for breakfast. Main doors don’t work so you have to walk around to the back door of the hotel after you climb the main stairs to read their small note to search for another door, reception and restaurant was closed all Sunday afternoon and evening. No elevator, lots of stairs. Location is in a residential/industrial area; no restaurants or stores within close walking distance.
Owners were polite and competent; some of the hired staff were rude and arrogant when the owners were not present.
Breakfast was good, quiet location…but not an ideal hotel for business travel.
Käännä