Vieraskäyttäjä
4. toukokuuta 2024
We checked in, got to our room and noticed the toilet didn't work. I called the front desk and she said hold please, i waited 5 minutes and nothing. Called back and it was busy...over and over. She took the phone off the hook! I walked to the front desk... nobody there except the person behind the desk doing nothing. I then explained that our toilet didn't work and she said they didn't have another room to move us to that night and that it happens sometimes and to just deal with it. What?? I was now pissed so finally got ahold of a manager and got moved to another room. The front desk lady lied and was too lazy to move us. Also, the room smelled horrible, coming right from the bathroom. I've stayed in 100's of hotel rooms and this was by far the worst service I've ever experienced.
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