Hampton Inn Cedar Rapids

Small room, not very clean or well maintained. TV worked briefly before going out. Called the front desk and was told she would try to reset it but it would probably be that way for the night. Don't waste your money! There are lots of other great hotels. We stay down here frequently, usually at a different place but they were sold out.

The room was very small and cramped. There was no closet, just a curtain drawn against the wall to cover up the ironing board and luggage stand. The bathroom was very tiny but clean; 2 people could not fit in it at the same time. The room had not been vacuumed as there were crumbs and other things all over the floor. Breakfast selections were not as many as other Hiltons, and the breakfast area consisted of folding tables and chairs. I don't like to give less than 5 stars, but this hotel did not earn that.

The outside of the hotel had a cut up fallen tree, laying at the side of the parking lot, and a wooden frame sitting by the front door. Lots of paper signs taped to doors, which is very unprofessional. Screens on the window of one of the rooms was hanging. Inside at check in, we were notified that the TV service didn't work correctly so we would need to cast from our phone. The lobby bathroom next to the elevator was not working, as well as the toilet in our room didn't flush properly. To top everything off, a fire alarm went off at 6 a.m. When we asked at the front desk why the alarm went off, the person replied, " I don't know." We said we were unhappy with our stay, and she said she totally understood why, seemingly embarrassed to be there. The attendant said we would need to wait until Monday, mid day to call the general manager... really... Attempted to use the chat feature on the app. The app said there was someone ready to chat, yet, never received a response.

Water pressure too low on the shower, refrigerator makes whinning noise ac is very quite good. Breakfast was good

No tv, no pool, no fitness room. We realize renovations are ongoing, but really! And no cookies.

Computer system down at check in. Then keys couldn't be made. 5-10 minutes before staff asked if we wanted to be let in the room despite us saying we were trying to change to an event. Rooms under construction. Pool under construction. Fitness center under construction. Grounds in the lobby coffee. In room coffee maker was missing a piece a part so it couldn't be used. The worst Hampton we've ever stayed.