Hampton Inn & Suites Cedar Rapids - North

挺好的可以的

Unfortunately on the afternoon of our arrival, we were sent an email stating our 3 rooms had been cancelled and new reservations made at the nearby Homewood Suites “sister hotel”. When making the reservation by phone, we were given assurance that this would not happen . (We had explained that we were bumped the year before and did not want to chance having that occur again). The staff at both the hotels curtly stated that there was nothing they could do. We opted to cancel our reservations with the assurance that there would be no charges incurred for cancelling same day of arrival.

Expensive and not good quality. Dirty places and stuff around .the pillow on the couch was dirty . Breakfast room disorganized and dirty . People at reception didn’t reflect Hampton at all .

Decent stay. Staff was hit or miss. Some seemed to enjoy working with you. Breakfast was enjoyable. Rooms were clean.

We enjoyed our stay, but the pool was closed. All good though because they set up with the neighboring hotel and we were able to use theres.

I was Putin a room, that had a bed on a frame and mattress barely off the floor. I was told they were full, but a manager moved me to a normal room with real beds. I still had difficulty getting towels and garbage taken out, basically no service. Myself and another family member complained 3 times until I went to the desk. The nice lady at the desk came to my room and she replaced towels and took the garbage out. I appreciated that, but I shouldn’t have had to beg for service.