The Byke Old Anchor Beach Resort & Spa

The room was nothing like that shown in the pictures. We were allotted room number 320 on the first floor where the door locks were rusty and could break at any moment. The cupboard provided to us was even worse. Could easily see dirt and how fragile the bottom was. The curtains were dirty and could not even cover the entire windows.I strictly demanded for room change and I could see the reluctance from their side but they provided us with a standard room no 303 on the ground floor. When we were about to change the room, I asked the helper over there to carry the luggage because I was holding my child and backpacks and my wife had two bags with her but that guy flatly refused. After seeing the new room it was way worse than the previous room. The lock handle was already broken ...the flooring could break any time... The geyser didn't work.To celebrate our kid's birthday I bought a cake. After reaching the hotel by 9pm. We had our dinner and we decided to spend the next day at the resort to play with child at the resort kids arena . We went to our room by 10.30 and decided to celebrate our kid's birthday . The moment we entered the room there was a short Circuit in the AC socket and we could easily see minimal smoke coming out of the socket. I contacted the reception desk about the issue and they sent a guy after 30 mins and after checking the issue he said Please contact the reception to send another guy for changing the button and after 25 mins after calling reception twice the guy came and he changed the Ac Switch. Thereafter after 11.30 pm a continuous powercut started to happen and my child couldn't sleep and was continuously crying. We still managed to hold on for a night and slept after our child slept.We planned to take our child to the kids area where we can play with him. To our surprise we found the kids area under maintenance and there was no game we could play ourselves or play with kids. That was the last straw I went to the front desk and asked him about the issue which I faced last night and about the kids play area...he casually said The resort is very big so small small issues can happen anytime. I shouted at him they should have mentioned the maintenance work on their website but he said if we do this then nobody will come. I said to him,Don't expect a good review from me he said ," You can write whatever you want, Management is just busy making money ".I asked him to upgrade me because of all this issue and what he said to me shocked me ...he said you are throwing all these tantrums just to get a free upgrade. I really wanted to slap him but maintained my composure and he asked the staff to show me the room ...just after exiting the reception I asked the staff about why do you guys behave like this with the guest and he said don't say anything to me whatever problem you have sort out with the reception desk and left me in between without showing the room... Eventually I went back and he showed me the deluxe room which was again smelly and I decided to shift to another standard room. In the evening I went to a nearby beach where my child could play with sand and it was the only good memory we as a parent wanted to take with us from this trip.Next day I had to board a train by 8.30 am. So I pre booked my cab on 9th October on Goa Miles Taxi app at 7.15 am on 12th October for 600 INR. I got a call from Goa Miles customer care at 6.45 am that no cab was available nearby and I am on my own. I immediately rushed to the reception and they arranged the taxi in 2 mins for 1200 INR. I paid double to end my Goa nightmare . Even I get paid to visit byke old anchor resort I would rather stay at home than coming back to this overhyped resort.

We had an extremely worst experience of staying at The Byke Old Anchor Beach Resort. We booked the resort online for 03 nights. Initially, we were allotted room no 505 on the backside row. There were several mosquitoes near the sofa and inside the bathroom. There were broken switchboards in the bathroom. We complained about the cleanliness of the room and asked the resort manager to allot another room. He tried to convince us to get the same room clean by spraying Mosquito Black Hit and give us extra repellent. We denied and again asked to change the room. After several request, he hesitantly allotted room no 205 in the front row. The rooms are very moldy and dirty. One can see the several patches of water seepages on the wall. At several places, the wooden flooring has come out. The rooms have extremely negative environment. The tubelight fixtures are not properly installed. In the bathroom, the handle of wall mixture came out. A lot of plumbing work is required. We had to call the plumber in the night in order to get it repaired. The thermostat of the geyser malfunctioned. Every time, after the bath, we had to manually switch on and switch off the geyser switches. Otherwise, the geyser got tripped due to over temperature of the water. Then, we had to call maintenance person. This resort is poorly maintained. The door locks are broken. The ACs are very old and noisy. When, we call the electrician, he told us not to change the mode of the AC, otherwise, AC will get tripped. You can see the algae on the exterior walls of the room. The room service is very poor. There is no intercom. We have to use mobile phones for the room service. We had to call several times for the requirement of towels, shampoos, soaps, water bottles. They levy extra charges, if you call for requirement of tea in the room. The whole resort is completely rusted. The garden has several anthills. The children play area, activities rooms are extremely dirty. There is a disgusting smell in the activities room. Near the swimming pool, there are not chairs for relaxing. There were several insects in the water of the swimming pool. In the restaurant, on the first day, the manager gave us the menu from which we can order for the dinner. On the second day, the menu items are curtailed in the dinner and we were told that we can only order from the list of few items as they have large no of guest bookings and they have to prepare buffet for them as restaurant staff is very less. On the third day, they completely eliminated the menu and force us to order the items from only the buffet items which were prepared for the rest of the guests. I personally advice not to book the resort, although it is in front of Cavelossim beach and near to Mobor beach. Your experience will be horrible such as mine. I have seen several such feedback of worst experience on Google map after coming back to home. Moreover, I am sure that, after seeing such feedback of worst experience, resort personnel will take

Worst experinece. Rude staff , non coperative rooms are not in good condition. Please do not visit this place. Horrible place

We stubbles across this timeless hotel by accident - and how glad that we did! Hugged either side by estuary and beach, this resort begs the best location in Cavelossim! I must say that I was apprehensive on arrival of this value for money hotel, buts as soon as we arrived we were met by the exquisite service that ran throughout our experience. Somebody collected our luggage and we were kindly and beautifully checked in and our luggage was delivered to our room with love. The room itself was a gorgeous bedroom, sofa lounge and en-suite. It had all the essentials of a five star hotel and the service from the staff underpinned this excellence. For us from the UK the charm of this place still echoed the past but gave the modern service appreciated by today’s needs. The staff - wow. Ashley in particular looked after us and he and the rest of the staff made us feel so special at all times. Spa, disco, pool, pool bar, laundry service, snooker room etc everything you need in this hotel guess . At £18 per night this was exceptional. We loved it so much that we booked a third night! Thank you to all the amazing staff! You are THE best! It had Portuguese architecture coupled with the best service ever! We highly recommended this stunning hotel and we will be returning next year 100%

It such a wholesome experience! Just a 1-minute walk to the beach 🌊, amazing locality with total chill vibes. The food was delicious & home like taste with so many options 🍴 and the service staff was super warm & helpful throughout. If you’re planning a Goa trip and want a mix of comfort + beachside fun & affordable luxury, this place is definitely worth it! 🏖️❤️

The best part of our stay was food served by farm fresh.The food was delicious and staff were very hospitalized.The location of the resort is very nice on one side river and beach at just two minutes walk.The rooms needed renovation.Overall our stay was very good.The best part is the food is for pure vegetarian.