Art&Park Hotel Union Lido

Great pleasure We know this hotel for years. And every stay we enjoy totally.

Det er acceptabelt Har været der før, men synes de er faldet af på den. Slidt og lidt “Bakken” agtigt på faciliteterne omkring hotellet. Det ændrer ikke på, at stedet er optimalt, hvis man har mindre børn, men som voksen er det en anelse under forventet standard.

Alles sehr gut!

Das Hotel an sich ist gut. Allerdings bin ich anderes von einem 4S Hotel gewohnt. Unser Doppelzimmer war sehr heruntergekommen. Die Farbe blätterte von den Möbeln ab und auch sonst sehr altmodisch. Die Betten waren bequem. Das Frühstücksbuffet ist für die Menschenanzahl zu unübersichtlich und klein, es kommt schnell zu Schlangen. Allerdings ist es sehr schön, im Garten frühstücken zu können. Die "Regel" die Haare am Buffet als Gast zusammenzubinden war mir etwas befremdlich...

Stopped 13 nights on a tour operator accommodation on the Union Lido Mare site, but wanted to extend it by one night to take advantage of much easier flight times on the return. Asked at the Hotel reception and was delighted that had a room available for just one night. The rooms are spotless and the staff wonderful and will help wherever they can.

My family and I have come to Union Lido for the past 36 years and have loved every moment until this summer. We booked 3 x Torcello apartments for 10 people. When we did the reservation we kindly asked if it would be possible to live next to each other like we did the year before. We were told yes it could might be but Union Lido would charge 100 Eur for this. We kindly says no thanks to that. When we arrived we found out that Union Lido were able to give us 3 x Torcellos next to each other - that was great but not something that we though we would be charge for. The last evening we went to the check out and then we found out, that all 3 x Torcellos was charge 100 Eur for living next to each other - this even when we have said no thanks to the charge. We were truly disappointed with this and went back to discuss it - but there where nothing to do. Union Lido was not in mood to see that this was not right or to take some care of a very good customer which started to come to Union Lido for 36 years ago. We left next morning with a very bad mood and we will never come back. Its actually kind of rude to charge 3 x 100 Eur for a customers wish to live next to each other and at least acept that we dont want to accept the charge with the beginning of the reservation. We are truly sad over the treatment from Union Lido and would not come back. We also want to give an warning to further customers, that you must be very carefully that you would not get cheated in form a charge for something that they just put in. Be carefully with your booking !