Verified traveler
15. kesäkuuta 2022
Very disappointing: needs upgrading
Very disappointed overall. Website ticked breakfast available. For breakfast we were directed to a restaurant nearby. The website ticked daily housekeeping. A notice was provided in the room that linen would be changed only every third day. We stayed 3 nights: the last 3 of a 10 day tour of Sicily: Temp of 32 degrees means multiple showers per day..with 1 set of towels? On request, 2 extra large towels were actually provided at no charge. No cleaning was done during our stay and the floor in the bedroom was old and dirty. The bed creaked. The bathroom was not at all of a modern standard and one had to climb into the bath to have a shower and pull across an accordian type panel to prevent water leaking out. The hosts were excellent with information, etc but the actual product was not of an acceptable standard. Further, this building housed 4 different B and B's on just one side of the courtyard so there were always people coming and going and as the stairs are open, this could be very concerning from a security point of view. In fact the main gate entrance was left open a number of times during our stay.
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