Asiatraveller
7. heinäkuuta 2024
We booked this hotel room via Trip.com but when we arrived there, there was no room available.  The host didn’t look surprised. He didn’t wanna see our reservation number or reference. He diverted to nearby hotel, in pretty bad conditions. We noticed later on that the price of the new hotel was less than half what we paid initially . No refund, no explanations, no breakfast ( even if included in our reservation).
Probably the owner is not happy with Trip.com reservation customers , he’s using the platform for publicity, but then he accept only people that booked with him directly. It was totally a scam. I really bad experience .
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