Enjoy Chiloé

Hotel bien ubicado,poco mantenido, no existe un buen control de temperatura en las habitaciones y además tienen equipos de ventilación muy ruidosos. Los restaurantes asociados tienen muy poca variedad de platos

Una gran experiencia la estadía en el hotel, las instalaciones de primer nivel.

El muy interesante hotel ecológico dentro de lo que es chiloe

Halte sympa détente après randonnées. Hôtel situé à l'arrière d'une salle de jeux, Casino. "ENJOY Chiloé" conception architecturale originale. Les couloirs d'accès aux chambres sont peints en gris anthracite, trés sombre et le sol peinture noire laquée, donnent l'aspect d'un parking. chambre confortable avec des rideaux noires petite fenêtre pour la notre ( chambre standard) au niveau zéro. restaurant avec vue sur le canal, au plein mer. Piscine agréable. Cause de pluie , nous n'avons pas profité des Jaccuzzi . Avec le soleil, cela doit être encore plus agréable. Salons trés séduisants.

Did not like ground floor rooms, no view, no air, no paint on walls or carpet on floor, thin walls, very noisy 😞 Higher floor had better views and were more spacious. Restaurants had little choice, having run out of most choices we made.

The hotel is perfectly well located in the South side of Castro (avoiding the high congestion of the city), and it has great views .... also the restaurant of the hotel is actually excellent ... the food we tried was spectacular. However, there some points that need attention: 1) Staff shortages ... we suffered it because we didn't get our room until 7pm on the day of arrival .. which was actually very late .... also, one day our room was not made until very late as well, after several conversations with Reception. 2) We have 2 rooms ... in one of them, there was no fridge to cool drinks ... in the second one we didn't get any complimentary bottle of water ... 3) not all rooms have air conditioning (something we learned the hard way in the first night) but luckily we were able to move to other room .... 4) the accessories in the room were missing or were broken ... the toilet paper hanger was loose, the sink was clogged and you needed to be careful no to wet all the room. Evidently there were small reparations that they have not done in several years ... and they are not expensive things, but it appears there is a lack of maintenance in the hotel 5) Staff looked "bored" ... not all of them, but you can sense they were working not with a very big smile ... and definitely they need more people to cater for the guests !