Urr Valley Country House Hotel

Lets start with the positives. Location great, proprietor friendly, plenty of parking available, room was warm and bed very comfortable so that's the 3 stars accounted for. Negatives. The room we had was a bit run down, like it's never had anything done since 2018 when I believe the hotel came into the present occupiers ownership (so we were told). The toilet was broken, not anchored to the floor and tilted rather alarmingly while sat on it, the painted walls in the bedroom were badly stained, large stains, in multiple places the ceiling was the same. The breakfast!!!! now here we have a unique experience. We have stayed in multiple bed and breakfast and hotels and continue to do so about four times a year, only once before have we experienced a breakfast like this. We ordered the full "Scottish" and it was certainly an eye opener. ONE piece (YES ONE) of bacon ONE sausage the smallest spoonful of chopped mushrooms that you could lose under the one rasher of bacon HALF (YES HALF) a tomato, I think a tattie scone (scottish folk will know) which had been fried in some disgusting fat which tasted awful and we could not eat, one piece of black pudding, and an egg. Terrible. Spoke to a couple who had been there few times before, the last time was early 2000, they told us the place has gone "down the pan" and the rooms needed some TLC nothing seems to have been done and they too had a run down room, doubtful they will return, we certainly won't. We sampled another different breakfast the next day steering away from the "full scottish" this time we got a cup of tea and ordered toast and cereal, nothing happened, the waiter didn't understand english or know the difference between marmalade and toast, failed to bring us any food we had to repeatedly ask for it and got it in the wrong order. It was a complete shambles. In a nutshell it seems the saying "why give the maximum if you can get away with the minimum". The paying public require good value for money reflected in what you pay, this is not the cheapest hotel and we've had better at cheaper. They can't keep relying on location alone to bring customers in because soon those customers will disappear.

We took over the whole hotel for family and friends to attend a Wedding in the local area. The team could not have been more helpful. Shashank arranged an excellent menu for our delicious group evening meal ( the Curries and Mixed Indian platters were excellent ) and ensured a great experience in the warm and comfortable dining room . Lorna and the staff could not have done more to make sure that all our needs were met, making our whole time there a great experience. Comfortable. , clean , individual styled rooms and Great breakfast , with friendly staff. A super stay , thanks

Outstanding food served by delightful staff. Pleasant room and the hotel location is another positive. The hotel is clearly well managed - and seems to be an asset to the region. Excellent, knowledgeable assistance is given generously to travellers.

A beautiful venue where you are genuinely looked after by a dedicated, friendly and attentive team led by Shashank. This is a rare find where so many hotels invest in unnecessary technology that simply removes the human interaction. Here you get to talk to the team as well as other customers. It’s such a pleasure to spend time here. The food is outstanding, fresh and tasty. A great selection and some real gems. I recommend the Risotto and also the Massamam Curry - delicious 😋 The rooms are beautifully decorated, spacious and comfortable. The bed and linen are superb. The shower was a treat as it is a decent power shower.

First time visiting this part of Scotland. Stayed for one night dinner, bed and breakfast. Fantastic service and the food was lovely. Would definitely go back. The staff are putting 100% in and hopefully people will continue to support these independent hotels.

What a fabulous wee find, nestled away in amazing scenery with an old country manor house feel. We just wanted a night to hide away from our busy world and was definitely not disappointed with our stay and top marks for the food. The staff are so welcoming and helpful and really could not do enough, even catering for my celiac husband with the best gluten free home made sticky toffee pudding he has had. Now, try going anywhere and getting gluten free sticky toffee pudding, never mind home made would be a mission. Breakfast also blew him away with actual gluten free sausages and toast, well done Ernespie, you certainly got top marks. My main course for dinner was a spicy Indian curry (that also was home made) and that was totally authentic with real indian spices and curry leaves and home made poppadom's - I really did not expect that for sure and I am still talking about it! We definitely will be back!! Thank you all at Ernespie House Hotel for going that extra mile :)