The Harbourview Hotel

Lovely traditional hotel in a beautiful setting with friendly, helpful staff.

Totally a ripoff £18 for this you get more in a kid meal small fish and had full of chips but mostly tiny We drove from Antrim to try it out and my parents chicken was dry with no flavor it's a shame the gallery chip shop wasn't open safe to say won't be back

The hotel has just been refurbished and reopened yesterday. As such, we expected a few “teething” problems in the restaurant. However, our visit this evening was more of a “near full mouth extraction”. Ordering drinks, we were asked if we were ready to order food - without having the benefit of being given food menus with the drinks menu. Easy and excusable mistake. What followed was not as easily excused. The drinks (plus one not ordered) arrived . After placing a few of the glasses on the table, the young waiter (we saw it about to happen) lost the balance of the tray, with the contents crashing to the floor, soaking and frightening the life of my one year old granddaughter. My heart went out and still goes out to that young fella. Accidents DO happen but it’s how you deal with these that makes the difference. We were told the drinks would be “on the house” 2 cordials, 2 minerals and 2 beers. OK. After about 50 minutes , the food arrived, with mayonnaise about 20 minutes later. When the bill arrived, the drinks, including the unordered one were charged. When queried, we were advised “but we did replace them”. HOW ELSE WERE WE TO DRINK THEM? Food was Ok - just Ok. Overall NOT IMPRESSED and we will vote with our feet. I do write reviews wherever I visit, excellent, good, not so good. But this was further even than NOT GOOD!!! It wasn’t particularly the incidents/accidents, it was the way they were not dealt with. What really convinced me to pen this review was the “but we replaced the drinks” comment!