Vieraskäyttäjä
24. lokakuuta 2023
This is an email I wrote to the address on their website. There hasn't been a response: Almost a year ago my wife and I stayed in a very pleasant room at the Rose & Crown, for the xxxxxxxx Christmas dinner. The meal was truly excellent, so yesterday was the third time I'd been back for a meal and a pint in this pub, which should tell you that I will come back again, even though I live over 30 miles away. I won't. It's hard to understand why I felt that I shouldn't complain that the London Pride was turning to vinegar, my lasagne had been microwave blitzed into a mush, and the salad was soggily drenched in dressing. My wife had ordered triple cooked chips but was served the sort of matchsticks that are to be seen in McDonald's. She was impressed by the vegan spiced burger though. We ate what we had been presented with & I'm amazed that I almost finished the beer. There have been no ill effects other than my sense of dissatisfaction. The waitress was pleasant and helpful, but clearly wished that she hadn't asked me if everything was ok when I paid. I'm very disappointed, and I think you ought to know why you've lost a customer.
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