The Eminence Apartments by CLLIX arvostelua

Majoituspaikan vastaus: Dear Valued Guest,Thank you very much for your kind feedback and for choosing to stay with us for over a week. We are delighted to hear that you found our front desk staff friendly, the kitchen convenient, and appreciated the close proximity to the tram station.Your satisfaction is very important to us, and we look forward to welcoming you back on your next visit.Kind Regards,Salina ShahGeneral Manager

Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to provide your detailed feedback. We appreciate your positive comments regarding our location and spacious accommodation for families.However, I sincerely apologize for the cleanliness issues you encountered, particularly with the pantry and washing machine, as well as the inconvenience caused by the shower design. Your comments about the towels and the lack of clear communication regarding the refill policy are also noted. Please be assured that daily towel service is available upon request, subject to additional charges, and we will ensure this information is more clearly communicated at check-in moving forward.We regret any inconsistency in service you experienced and will address these concerns with our team to improve our standards. Should you choose to stay with us again, please do not hesitate to contact the reception during your stay, as we would be more than happy to assist and rectify any issues promptly.Thank you again for your valuable feedback.Kind Regards,Salina ShahGeneral Manager

Majoituspaikan vastaus: Dear Valued Guest,Thank you for your positive feedback and rating of 9 out of 10.We are glad to hear that you enjoyed our convenient location and the spacious apartment with its well-equipped kitchen and separate laundry, making it suitable for families and couples. Please kindly note that daily cleaning can be requested, subject to availability, and may incur additional charges.Should you require any assistance during your stay, please do not hesitate to reach out to the reception. We would be happy to assist you.We look forward to welcoming you again.Kind Regards,Salina ShahGeneral Manager

Majoituspaikan vastaus: Dear Valued Guest,Thank you very much for your excellent rating of 10 out of 10.We are thrilled to hear that your stay exceeded expectations and that you found it worthwhile. Your positive feedback means a great deal to us and motivates our team to continue providing outstanding experiences.We look forward to welcoming you back in the near future.Kind Regards,Salina ShahGeneral Manager

Majoituspaikan vastaus: Dear Yangxiaoxiaoyuer,Thank you for your kind review and perfect rating of 10 out of 10.We are pleased to hear that you found the room spacious and clean, and that you were satisfied with the service provided. Your positive feedback is greatly appreciated and will be shared with the team as encouragement to continue delivering excellent guest experiences.We look forward to welcoming you again in the future.Kind Regards,Salina ShahGeneral Manager

Majoituspaikan vastaus: Dear Valued Guest, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet expectations, and we’d like to understand more about what went wrong. Could you please share more details about the service issues you encountered? Your insights will help us improve and ensure a better experience for all our guests.We truly value your input and hope to have the opportunity to make things right.Warm regards,Salina Shah

Majoituspaikan vastaus: Dear Valued Guest,Thank you for your wonderful feedback and perfect rating.We are pleased to hear that you enjoyed your two-week stay in our spacious two-bedroom apartment and that it suited your family’s needs well. It's also great to know that our central location added convenience to your travel, dining, and shopping experiences.Should you plan another visit, please don’t hesitate to reach out—we would be delighted to welcome you back.Warm regards,Salina ShahGeneral ManagerThe Eminence by CLLIX

Majoituspaikan vastaus: Dear Valued Guest, Thank you for your wonderful feedback! We’re thrilled to hear you enjoyed our service, cleanliness, and hospitality. It was a pleasure having you stay with us, and we look forward to welcoming you back again soon!Warm regards,Salina ShahGeneral ManagerThe Eminence by CLLIX

Majoituspaikan vastaus: Dear Valued Guest , Thank you for choosing to stay with us during such an important time! We’re so pleased to hear you had a good experience, and we hope we helped make the transition a little easier for you and your family. We look forward to welcoming you back on future visits!Warm regards,Salina ShahGeneral ManagerThe Eminence by CLLIX

Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed our great location, spacious room, and large terrace, as well as the value for money we offer.However, we sincerely apologize for the cleanliness issues you encountered during your stay. This is not the standard we strive for, and we will certainly address your concerns with our housekeeping team to ensure that this does not happen again in the future.We hope to have the opportunity to welcome you back for an even more enjoyable experience. Should you have any further comments or requests, please don’t hesitate to reach out to us.Kind Regards,Salina ShahGeneral Manager

Majoituspaikan vastaus: Dear Values Guest,Thank you for taking the time to share your experience. We are delighted to hear that you found our location convenient and that our front desk team made a positive impression with their enthusiasm. It is wonderful to know that you felt welcomed and familiar with our team upon your return.We regret that we were unable to accommodate your full stay due to availability constraints. Should you plan to visit again, we recommend booking in advance to secure your preferred dates.We appreciate your feedback and look forward to welcoming you back in the future.Kind Regards, Salina Shah General Manager

Majoituspaikan vastaus: Dear caiwenkai,Thank you for sharing your feedback. We are pleased to hear that you found our location convenient, especially its proximity to the University of Melbourne.If there is anything we can do to further enhance your experience for future stays, please do not hesitate to let us know. We look forward to welcoming you again.Kind Regards, Salina Shah General Manager

Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share your feedback. We are pleased to hear that you found the room spacious, well-equipped, and conveniently located near the university and shopping areas.As you noted, our apartments are designed for a more self-contained stay and do not include daily housekeeping. However, should you require additional cleaning services, they can be arranged upon request, subject to availability and an additional charge.We appreciate your review and look forward to welcoming you again in the future. Please do not hesitate to reach out if we can assist with anything for your next stay.Kind Regards,Salina ShahGeneral Manager

Majoituspaikan vastaus: Dear Valued Guest,Thank you for your feedback. We are pleased to hear that you found our apartment cost-effective, comfortable, and conveniently located near key attractions and amenities. We appreciate your comments regarding the kitchen facilities and self-service arrangements.We sincerely apologize for the issue with the washing machine. Your feedback is valuable, and we will look into this matter to ensure better maintenance. Should you require any assistance during future stays, please feel free to reach out to our team.We hope to welcome you again.Kind Regards,Salina ShahGeneral Manager