Legoland Castle Hotel

房間床一般，乾淨程度也一般。勝在娃喜歡和酒店裡玩的好多值得體驗一把

My kids really enjoyed our trip and stay at Legoland Castle

Customer service is top notch, convenience to the park, hotel amenities are all well thought through. Decoration, ambiance, children-sized bathrooms, buffet lines are all seamless. This place is magical and great value. It's not cheap, but the value is there and we will definitely return! Daily room service includes complimentary water, juice boxes, new Lego toys... on top of the expected cleaning. Legoland hotel is right next to the Legoland park and the Castle Hotel. Guests have access to the Castle Hotel- laundry (no charge!), outdoor playground, large screen movie. Early access to the park was one of our favorite perks. I love that I could text the Concierge (service wizard) for anything- literally anything! From room cleaning, park hour inquiry, maintenance, billing... there's a live person to answer all my questions within minutes. I liked the good treatment received by Jorge Ignacio with my children when I did not find Mr. Gold he gave my son a minifigure, then he told us that if we needed something in particular and I asked him for a couple of towels and he very kindly brought them to us, good job on his part. Parking is $35/ day. If you do not have a car, make sure to check your bill. They automatically charged us the last 2 times we were here without a car. Buffet has a wide variety of choices but it's just typical American food. After staying there for 4 nights, it's the same menu and it does get boring. Breakfast is complimentary, dinner buffet is ad-on, but for a very reasonable price if pre-pay. There's a small arcade, half of the machines were out of order, games and prizes were very limited, not recommended. Overall, this hotel and park is suitable for the whole family, very safe and pleasant experience.

I will be concise in my review, the place is of quality. I think the quality is due more than anything to its staff and in the maintenance of the hotel, may have the best facilities a hotel but if the staff is not up to par is just another building, in my review I want to thank the good service particularly Jorge Ignacio and Nohemi in the lobby area because they behaved cordial with my family is seen to give great attention to the facilities and especially the warmth and humanity that have them 2 is super. I think the place is at the height of any 5 star hotel.

We had an amazing time at the Legoland Castle. One of our best hotel experiences and definitely worth it! I would go back just to experience the hotel and all the activities and amenities without the kids! LOL The staff made it seem less and worry free. I would definitely add on the dinners in advance next time! It was so easy with the kids to go downstairs and let everyone choose their own food. We had a king bed with the kids bunk beds and I thought the King bed was a little high for me but I am short. LOL The only other thing I could say needed improving was the gift shop to have a little better variety. But that is because we wanted to grab some things we saw inside the big store and since it was out check out day we could not get back into the park. It would have been nice to have some of the 9.99 price point options in the hotel store.

El hotel sin duda alguna es muy bonito cabe mencionar algunos puntos＞ Pros: - Experiencia única - Decoraciones detalladas - Presión del agua - Algunos empleados son estrellas de rock - Servicio de valet parking - Amabilidad del personal destaco el trabajo de Jorge Ignacio de lobby gran atencion y vocacion de servicio al huesped - El mejor alojamiento para niños de todos los tiempos - Apariciones de personajes y áreas de juego - Excelente aislamiento acústico y ascensor silencioso - El tercer piso se sentía muy privado con vista al patio Contras: - Falta señalizacion para encontrar la lavanderia y gimnasio