Days Inn by Wyndham Carlsbad

A completely awful experience. First, the rooms were filthy and in disrepair. Broken door moldings, and dirty bathrooms. The breakfast was not fit for human consumption. But the BIG thing was, they were supposed to give us 2 nonsmoking rooms. Well, one had clearly been smoked in, so I took that one and gave my wife and daughter the other one. But by morning, my wife's room was filled with fire ants and other bugs. They got into the bed, their towels, and all into their suitcases. Why, you ask? Because the hotel staff and management kept garbage cans and trash bags filled with food was (pizza boxes, fast food bags, rotten food from the breakfast) simply piled up near a garbage can near the rooms. (See photos.) We didn't see the trash when we checked in at night, but by morning the trash with all the insects making a straight line to the rooms were right there. Told management. After a trip to the caverns we came back 5 hours later. Nothing moved or cleaned up. This place is a dump.

This place has pleasant desk workers and soft beds. Our room had a TV, phone, iron and ironing board, clock, microwave, fridge with no freezer, and hairdryer. The breakfast had sausage, eggs and cheese, cereal, coffee, juice, pancakes, yogurt, bagels, muffins, and toast. Any place that has meat like sausage for breakfast gets an extra point!

This hotel is filthy and disgusting. There was mold in the fridge, the exterior had trash and debris strewn about, the carpet was so gross I wouldn’t take my shoes off. To top it off, the pool was closed which was the only reason I booked a stay here. WAY over priced.

Very disappointed and felt unsafe. It’s going under renovation—but the worksite is kept clean or maintained. Lots of trash and garbage throughout. Our room was renovated but no hot water. Was advised by front desk to run water for a least 30 minutes. It became warm ish. Too wasteful. Neighbors next door smoking pot (legal here in NM but I thought rooms were non-smoking period). Very sketchy overall. Was going to stay the whole weekend—NOPE! I’m eating another night’s worth of charges which sucks.

The front desk ladies didn't look they were interested in doing their jobs of welcoming new guests, they were rude. When I approached them to check in about 45 mins early to check in, they said our rooms were not ready. Then after about 2 mins of talking, they suddenly said the room is ready, which I found to be strange. The coffee they served at breakfast was also cheap and tasted like it was decaf.

One of the worst run properties I've stayed in in a long time. First, the rooms were dirty and in disrepair. One of our rooms had clearly been smoked in despite being nonsmoking. I took that one and allowed my wife and daughter to have the better one. The next morning, however, my wife awoke to fire ants throughout her room, in the bed, and in both their luggage. Why? Because on investigation, the management had allowed garbage, trash, pizza boxed, and spoiled food to be stored near the building downstairs. (We arrived at night and did not see this.) Bags of food attracted the pests and infested rooms on this side of the building. We told them of this. Five hours later, when we returned to leave the place, the garbage was still there. Incidentally, the breakfast was unfit for consumption. Consider yourself warned about this one!