The Trinity Hotel

We stayed at this beautiful historic hotel after hiking for a week in Big Bend and Guadalupe Mountain National Parks and had a wonderful stay in room 201. Our room was spacious and tastefully decorated and the bathroom with a large tub and shower was a dream. We enjoyed the complementary wine tasting with cheese, a delicious dinner at their wonderful restaurant and a free breakfast in the morning before getting back on the road. Customer service was outstanding, shout out to our friendly Bartender Belinda as well as to the owner for taking time to assist us with the lock to our room. Highly recommend this hidden gem and will return next time we visit NM or west Texas.

Very nice, convenient hotel, nicely remodeled historic building, good restaurant, very reasonably priced. Good place to stay before a visit to Carlsbad Caverns. Friendly, helpful staff. It is a remodeled bank building. First floor room access is from sidewalk.

Nice older hotel. The beds were very comfortable and the rain shower was great. That being said we checked in on a Sunday afternoon just as the lobby was closing. My wife and I were the only persons in the building until 2:00pm the next day. The papers you got with the key said & 7-9am complementary coffee and pastry for guests. Everything closed and no coffee maker in the room or ice machine available. The room was large but the traffic noice was constant except from 1-4:30am. When we did see the staff Monday afternoon they we very nice and we finally got a bucket of ice from the restaurant.

We stayed here as a home base when visiting Carlsbad Caverns and Guadalupe Mountains National Parks. The charming building was renovated beautifully in 2007. Our room was lovely with the high ceilings and very comfortable bed. The staff was very friendly and accommodating (we had trouble getting our tv to work), and the complimentary coffee and pastry were much appreciated (so many choices!). I highly recommend the Trinity Hotel for your stay in Carlsbad.

What a neat hotel. Check in was a little troublesome as it told us if we were checking in on a Sunday the front desk wouldn’t be staffed and to use the back entrance. Tried to do this, but code in email didn’t work. Had to call the supplied numbers. They gave me a new code. But the key wasn’t on the table for our room. Had to go around and found the front desk staffed. Got checked in. Went to our room (206) and was pleasantly surprised. Huge, tall ceilings. Huge comfortable king size bed. In room jacuzzi tub. And a “safe room” with a tv and sofa sleeper. Our son thought it was cool that the safe doors were still on and the main door was in the room. The history was interesting and we tried to find out more information about the hotels history right away. The room was WARM. There were no a/c controls in room and the windows didn’t open. Found out the next morning that every 2 rooms are controlled by one thermostat. Our room didn’t have a control so it was hot. Free pastry and coffee for each guest in the morning in the downstairs restaurant. Had a wonderful dinner in the restaurant and free wine tasting. Sent us to our room with a free cheese treat as well. Very hospitable and friendly server in the restaurant. Highly recommend you eat at the restaurant.

Someone’s been sleeping in my bed… We arrived after 1:30 AM, exhausted from a long day of driving. We received a call from the owners, checking in on us, around 9 PM and let us know where to park when we arrived and how to get in. I really appreciated that. Upon arrival, my boys and I were charmed by the appearance, interior decor, and charm or the old building details. We were staying in the safe room and excited upon arrival. The safe room was so much fun to check out and really added a fun, historical aspect. As we got set up and ready to climb in bed, I pulled down the bedding and noticed the closest side was wrinkled. I pulled the bedding down even more and was disappointed to see that it had been slept in already; bed had been quickly made, but clearly slept in on one side. There was remainder body hair and also had dirt/crumbs at the foot of the bed. I immediately started trying to get ahold of the owner, knowing it was late, but figuring they would have someone available for their hotel guests. It rang, eventually getting to the voicemail and that being full. I continued calling, attempted 7 times, but after that, I decided to contact the Marriott, down the street, to see if they had any rooms available. My youngest was completely exhausted and just wanted to sleep, but none of us wanted to sleep in a used bed. Off to Marriott we went and now, checked in and happy to be in fresh, clean linens and beds. We were so excited and loved how charming it was, but the bedding is unacceptable and then, not being able to reach anyone in the middle of the night was hard. I get people are sleeping and it’s more of a boutique like hotel, but the bedding issue is absolutely disgusting and a no go. Not sure if this is a housekeeping issue and not a regular occurrence, but something needs to be addressed and rectified. I will be contacting them in the morning to reimburse our room. I don’t normally review places or things, due to being busy and not taking time, but I couldn’t sleep without leaving a review. I’m disappointed and disgusted at the lack of cleanliness with the bedding. The number one, most important piece, when staying in a hotel. This could’ve been great!