Cardiff North

A very enjoyable and satisfactory short stay. A simple and easy booking process, straightforward check in and a comfortable, clean room. Good food and facilities Helpful, friendly, pleasant and professional staff Convenient location for attending major sporting event in Cardiff

Bed was very comfortable as expected. Also, as usual for Premier Inn, it was very quiet. The heating in the 2 rooms did not work and were rather cool for February Automated check in was challenging and very timeconsuming (the customer deserves something better and a warm welcome not directed to a check in booth) Food was disappointing – freezer to microwave and quite tasteless and overdone in some cases. Sausages ran out by 9am for breakfast Plenty of parking, pleasant social space on ground floor Staff very friendly

The Premier inn, is comfortable and clean. There is a bar and restaurant. The staff were all friendly, helpful and informative. That said there were a couple of annoying things. We only had one set of towels in our room, I asked at reception, and she said they would send some up, they never came. The poached eggs at breakfast were very underdone, I thought this might have been a one off, so ordered them the next day, they were underdone also. The windows in the rooms are locked. I suppose this is to stop smoking/vaping in the rooms. However, a sticker on the windows state they have very sensitive smoke detectors. The windows in the corridors are open however, they have a little connection that only allows the window to open a certain amount. Why not have those in the bedrooms? I am a light sleeper, and like fresh air otherwise I find it stuffy. The sticker on the window also says that the air con keeps the air moving, ( or words to that affect). Aircon is not fresh air and is noisy for a light sleeper. So little sleep was had unfortunately.stuffy

Brilliantly refurbished Premier Inn. Easy self check in. Lovely bar. Fabulous staff. We had a Luxe room on the top floor which was lovely. Great bathroom and spacious room. Needed an Uber taxi. Both arrived within 5/6 minutes. Breakfast was very busy the next morning. Great value at £10.99 and really good quality.

Wonderful experience. I was away for 5 nights over 2 separate weekends. Very comfortable, the staff were all friendly and very helpful. Service was excellent. Room was very clean, it was nice and quiet. Food was also amazing. Thank you for looking after me!

Really lovely Hotel! Don’t be put off by the outside as it’s beautiful and clean inside. Staff really friendly and welcoming, easy check in. Loads of parking. Room was perfect and well equipped, clean fresh bedding and towels. The pillows are so comfortable, so lovely I ordered some online! Bed comfortable, had the best night sleep! This hotel is better than the Celtic Manor and The Mecure , definitely recommend. I’ve only given 4 stars as I felt the cooked breakfast could have been hotter, was a bit lukewarm. But plenty of choices and lovely coffee. ( the heat of breakfast was my only slight negative ) We will be back when visiting family in Cardiff.