Campanile Cardiff

This has to be one of the worst hotels i have stayed in, where do i start, i arrived at 13.55 , checkin 14.00 to be told come back at 14.00. little confused i was 5 minutes early anyway i stood there thinking only a few minutes, for the guy behind the counter to say to me no point i waiting there i wont see you any quicker.... so anyway 14.00 came along i said can i check in now please got given room key went to it and it reminded me of a 1960's holiday camp. room in major need of renovation i paid £80 for one night here it was not worth anywhere near that. room had not been properly cleaned. but a price list on the door say basically if they feel you make to much noise they can charge your card £150, and if your room is left a mess they can charge you a minimum of £100. ive never seen this before. DO YOURSELVES A FAVOUR AND BOOK ELSE WEAR

Travelled over 6 hours to arrive at the hotel we booked as it also had a restaurant, to be greeted by a staff member with a lack of people skills saying"what do you want". When trying to book a table at the restaurant to be told it hadn't been open for 6 months was not acceptable, especially when the website and app doesn't tell you this. When we highlighted this we were told it wasn't "their problem" and there was a chip shop in town. Not what we wanted to hear after a 6 hour journey. The exterior of the hotel and car park were unkempt, as were the communal areas. The room was only just ok, bath towels appeared soiled and the shower was less than useless with little water pressure. We could go on and on but the main message is to avoid this hotel.