The Copthorne Hotel Cardiff

The hotel is amazing. Very clean, modernized and has a old world charm. The staff we met were outstanding.

I had to fill in the above SO I could warn travellers THIS hotel has been Closed yes closed for 2 yes 2 years I booked this hotel through traveleuro while I was in Ireland only to arrive there with my reference no in my hand to be greeted by a couple who were shocked to see us due to being closed for 2 years please warn travellers it was such a shock as NOW I had to try to get a hotel For the night luckily The Celtic manor spa resort had a room & that was SUPER

A lovely well kept hotel and the rooms are spacious and the staff are pleasant and helpful. A great location aswel as it’s easy to travel from to all parts of Cardiff. You will not get a better hotel in Cardiff for the price.

This hotel did not disappoint! About half hour before booking here we had walked out of another hotel. We were not disappointed by spending £110 to stay here. We were greeted by a lovely gentleman on reception who kindly upgraded us after seeing the room we booked was unavailable. The interior in the reception and bar area is stunning and the open fire adds such a homely feeling. We stayed on the fourth floor and had a lovely view of the lake on site. Bed was huge and super super comfortable!!! Mini fridge with water, also a huge TV and fan supplied along with a good amount of tea/coffee. Bathroom was spotless and wrapped toiletries provided. Couldn’t hear a sound from other rooms either so a massive plus!! We booked breakfast for 9am - lovely choice although felt like fresher hot food could of been provided wasn’t a lot left when we arrived. Choice of hot English, cereals, fruit, pastries and meats. Tea/herbal tea/ coffee machine/ fruit juice. Check out was midday. Would stay here again in a flash!! Had a lovely night!

Hotel is tired and in severe need of an upgrade. Carpets are worn, decor tatty and rooms are average at best. Staff helpful but overall hotel needs investment. Also Leisure complex was closed even though COVID restrictions had been lifted, not sure why the hotel couldn’t put the effort into organising it

Worst hotel ever the sink was upside down and dead parrots under the bed the people staying at the hotel were horrible and tried selling me to a Slovakian mob over these chatrooms. The food was rice and ice cubes with ketchup not very good