Castello di Spessa - Residenze d'Epoca

Deceptive and Discriminatory Experience I checked in on October 20, 2024, around 6 p.m., while the castle reception was still open. The couple ahead of me received a room in the castle with assistance from the doorman. However, when it was my turn, the receptionist handed me a map and directed me to a building several hundred meters away, which required driving to reach. I didn’t think much of it initially, but when I arrived, I found the room was in a completely different hotel – an old, subpar restaurant with a few rooms. This is not the castle experience I booked. The booking platform, hotel name, and descriptions clearly indicated a room in the castle, not a separate hotel. The noise from bugs made it impossible to sleep. I contacted the platform as the reception had closed, but the hotel insisted this was a “castle room” – a blatant lie. 1. The platform lists these as two distinct hotels. 2. The hotel's official website confirms these are separate properties with different names and standards. 3. I booked a week in advance, and if they were fully booked, I should have been informed to adjust or cancel my trip. This was the most disappointing hotel experience I’ve ever had – everything was different from what was advertised.

Castello di Spessa, nestled in the heart of Italy's renowned Collio wine region, seamlessly blends historical grandeur with modern luxury. This 12th-century castle, once a haven for notable figures like Giacomo Casanova, now offers guests an immersive experience amidst its expansive vineyards and manicured gardens. The hotel and its surroundings are perfect for staying and enjoying the beauty of nature. The wines available are top-quality. The staff is friendly and helpful.

Wir hatten unsere Zimmer in einem Nebengebäude vom Schloss (ca 200 Meter entfernt). Die Zimmer sind sehr spartanisch und einfach eingerichtet. Ein Stuhl und ein Bett im Doppelzimmer. Mein Mann musste etwas arbeiten, dies musste er auf der Fensterbank erledigen. Teilweise Schimmel an den Wänden um die Fenster herum. Das Frühstück im Schloss war dafür dann Entschädigung. Das war super. Wir würden hier nicht mehr übernachten, Preis ist nicht angemessen. Aber die Lage und Natur phänomenal