Castello di Spessa - Residenze d'Epoca

Deceptive and Discriminatory Experience I checked in on October 20, 2024, around 6 p.m., while the castle reception was still open. The couple ahead of me received a room in the castle with assistance from the doorman. However, when it was my turn, the receptionist handed me a map and directed me to a building several hundred meters away, which required driving to reach. I didn’t think much of it initially, but when I arrived, I found the room was in a completely different hotel – an old, subpar restaurant with a few rooms. This is not the castle experience I booked. The booking platform, hotel name, and descriptions clearly indicated a room in the castle, not a separate hotel. The noise from bugs made it impossible to sleep. I contacted the platform as the reception had closed, but the hotel insisted this was a “castle room” – a blatant lie. 1. The platform lists these as two distinct hotels. 2. The hotel's official website confirms these are separate properties with different names and standards. 3. I booked a week in advance, and if they were fully booked, I should have been informed to adjust or cancel my trip. This was the most disappointing hotel experience I’ve ever had – everything was different from what was advertised.

Indimenticabile soggiorno in un castello che ti immerge in una magia d altri tempi . Panorami da favola tra le vigne e camere reali . Tutto perfetto ,ricca colazione gentilezza e professionalità che ti lascia tristezza andare via e voglia di tornare presto!!!

Ma che bellissima! It’s like to transcend into a different world, one of Royalty.