Piazzetta Diefenbach

My wife and I stayed at this hotel for one night, and it was a terrible experience from start to finish. First, the shower water was cold, making it impossible to have a comfortable shower. The cleanliness of the hotel was appalling, with dirt and bugs everywhere. We even found bugs in our room, which was extremely unsettling. When we informed the staff about the issue, they showed no concern and simply suggested we visit a pharmacy to buy mosquito repellent. This was completely unacceptable and unprofessional. Additionally, the staff were unhelpful and uncommunicative, showing no interest in addressing our concerns or making our stay more comfortable. They barely spoke any English, making it even more difficult to get any assistance. To top it all off, the breakfast was terrible and barely edible. I strongly advise anyone considering this hotel to look elsewhere. This was one of the worst hotel experiences we’ve ever.

A pochi passi dalla rinomata “piazzetta”, questo delizioso boutique hotel offre spaziose camere affacciate sul mare ed arredate con gusto. Oltre al comfort e all’estetica, va segnalata la gentilezza e la professionalità del personale. Ottima la colazione servita sul terrazzino panoramico della struttura.

Such an amazing hotel with great staff, luxurious rooms and a great breakfast that is included in the rate. The room was very comfortable with a massive smart TV that included a netflix app that we were able to watch at night. The only downside to the property is how close it is to the bus station, so if you're planning on sleeping in one morning, this might not be the place for you. But if you're up by 8:00 and ready to explore the wonderful island, this place will be totally great for you.

O hotel tem uma excelente localizacao , os quartos são super novos , amplos e lindos !! O ponto fraco é o café da manhã que é muito simples pelo valor cobrado ! Tudo no hotel é muito novo , muito limpo e muito moderno ! Fica a poucos metros de tudo…..

. Absolutely blown away by the hospitality shown to myself and my husband. We were only staying there for the one night and I was not expecting to be treated so kindly by you and all your staff. We were emailed the day before with some tips and advice on how to get to the hotel which were so helpful.  And also asking if we had an eta so if the could arrange they would have the room ready for us. The hotel is a boutique hotel . Decorated so tastefully.  Absolutely spotless. Even the aroma was so inviting. Maria greeted us with some very refreshing lemonade. They also had got our room ready which was prior to the standard check in time And whoa .... what a room..  the decor ,the attention to detail. Every little thing. Perfection. And that was all without the spectacular view. Amazing. The location is so cental. The bus station is just across the street so perfect for exploring amd the funicularis only  60 metres away. The kindness and professional shown to us from start to finish will never be forgotten We were very spoiled with a  handwritten note welcoming us and congratulating us on the celebration of our 10 th wedding Anniversary That personal touch by Ludouice and the gifts and treats left for us we very much  enjoyed on that day and the memories will be treasured forever. Grazie mille to all of your amazing team. Lorraine and Brian

Soggiornavo nell'ottobre 2022, la donna delle pulizie ha rotto un nuovo profumo che ho ricevuto da Montblanc, l'hotel ha informato che il rimborso sarebbe stato effettuato tramite una chiamata via e-mail e fino a questa data si rifiutano di rimborsare l'importo. Atteggiamento deplorevole dell'hotel.