Vieraskäyttäjä
23. tammikuuta 2025
Babylonstoren spa is not inexpensive but the pedicure treatment I had there was not at all up to the standard portrayed by this luxury hotel and winery. I have had better pedicures at Sorbet! The inside of the ladies lockers were shabby and looked old and needed a lick of paint. Not a good first impression. When we were completing our forms, there was a dead bird visible outside on the paving. I was offered slippers, for a pedicure. Surely you have disposable slops for a pedicure, as slippers would ruin the paint job on the nails. Then to my actual Pedicure, which was held in the room where everyone fills in forms, so there was no privacy and people came in and out during my pedicure, which was very distracting. I sat in an uncomfortable wicker chair and the many flies in the room were extremely irritating. I was told that the pedicure was being held in that room as all the treatment rooms were booked. Mine was not a last minute booking, I booked for myself and my clients weeks ago. My pedicure started 8 minutes late (and finished 7 minutes early… definitely not the full hour paid for). I was surprised there was no presoaking of my feet, none of the equipment used during the pedi was sterilized in front of me. The foot massage was nothing more than maybe 3 to 5 minutes, so disappointing for a spa of this calibre. I spoke to the manager and sent her an email about this which was never acknowledged. I would have thought that they would be happy to get constructive feedback.
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