Cape Diamond Boutique Hotel

A very friendly welcome at this hotel. Room a good size but rather dated. The noise from outside was not too bad. The noise from other guests in the corridor outside the bedroom at 3am just awful.

ROACHES! DO NOT STAY HERE! POOR MANAGEMENT! The WORST experience EVER! This is a ROACH motel and I would NOT recommend this place to my worst enemy. Upon our arrival, we were greeted warmly and assigned a room. There was long hair in the shower and the shower was wet, as if someone had just used it. The bathroom was dirty. I asked if someone had just checked out and was told no. We were then "upgraded" to another room which had a larger bed. The shower was not well put together or designed, as the door was in the middle with large gaps, so water began to flood the bathroom when I showered. We had to call the front desk to show them and the gentleman brought extra towels to mop it up, but couldn't move us because the hotel was full. It was also loud and noisy outside and you could hear everything because of the thin windows. I got up in the middle of the night to use the restroom only to find ROACHES CRAWLING ALL OVER! There were roaches in the shower, the bathroom, on the fridge, walls, EVERYWHERE! I had never seen so many roaches! I was freaked out! I could not go back to sleep. As soon as daylight hit, I contacted **********, booked another hotel, we shook out our luggage and clothes then checked out. I tried to speak with the manager, but was told he was away. I called several times during the week, but each time he avoided my calls. He refused to refund my money for the 7-night stay. This place is unacceptable and so is their management. It should be condemned and management should be fired! GROSS!

I would have rated this hotel much higher if I had gotten the room I paid for. I paid for a Royal Room and that is NOT what I got. Very disappointed. I left a note for the manager when I left but so far no luck on getting the difference in money back. Never heard from manager. Otherwise the hotel is fine. The guy running the rooftop area was great. Don’t order the sushi though. They get it from down the street and it is not good. I would have rated this place higher if I had gotten the room I paid for.