Liberty Lodge Guest House

At arrival they asked me to cancel my booking and get another place, the host was not able to drive there to open up the lodge for the booking.

This is the worst experience of a B&B in our life. TA you must rewrite your overall review and photos because they no longer represent that which is being offered today. We arrived for a booking made months ago to find the place locked up. A handwritten notice on the wall gave us a number to ring. It took 15 minutes for a lady to arrive who can only be described as a casretaker. She advised us that the owners, who are the staff, had gone away so there were no staff there to oversea anything. The reception/lounge smelt musky as if not used for weeks and was quite unclean. On viewing the bedroom there was a large stain on the carpet, a glass half full of water by the bedside and no toiletries in the bathroom other than a half used shower gel. We were also asked for our bank details so money could be placed in it to cover the cost of breakfast which we could obtain from a cafe down the road!! Needless to say we left after 20 minutes and our travel agents arranged alternative superior accommodation elsewhere. PLEASE IGNORE THIS PLACE - IT REALLY IS DEADFUL.

Although the place was quaint and views were stunning - the house was showing signs of little maintenance. Parking is a nightmare. I didn’t feel like there was value for my money. I regret not booking into the local hotel at a similar price. However the host was friendly and helpful.

Despite the overall spaciousness and pleasing aesthetics of the room, several nuances detracted from our overall experience. Upon arrival, we waited outside for approximately 15 minutes, attempting various means to gain entry – knocking, ringing the doorbell, and calling the displayed numbers – all to no avail. Eventually, the host appeared and granted us access. The communal cupboard on the lower floor, equipped with a microwave and utensils, emitted an unpleasant musty odour. While cleaning one of the plates, I requested a cloth for drying and was handed a used, soiled one. Throughout our stay, the host was intermittently unavailable, and their presence was not consistently noticeable. Inadequate towel provision became evident, and upon inquiry, I was given a damp one. Furthermore, the wifi connection was notably poor. Adding to the discomfort, our downstairs neighbours were loud, with their conversations echoing late into the night.

It was my first visit to Cape Town to attend the Sanlam Cape Town Marathon. Nomhle was like a sister who especially prepared a meal for me to have at 4am before my race. Aunty Lisa was like a mother who gave me special attention, making me feel so at home away from home , prepared the most delicious breakfast options which filled me up all day & making wonderful recommendations of places to visit. I appreciated the lemon and honey tea I requested in the evenings to soothe me from different weather changes of the day. The lodge is close by to many tourist attractions which made it easier to find my way around the city for a lady traveling alone. Thank you so much Nomhle & Lisa. I wish to visit again with my family. Keep up the excellent service. God's greatest blessing upon you.

I am very dissapointed in this establishment. I arrived within the check-in time and nobody to assist me. I initially was going to arrive later but decided on an early arrival since I didn't want to inconvenience the establishment by a late arrival. I had to phone to be allowed inside Entering the property was also a challenge and once inside I couldn't leave the property, the gate wouldn't open. I did not feel to phone everytime I need anything, If somebody received me when I arrived all the challenges would have been sorted and I could have asked all the questions. Even if they arrived later to check on me I would have been happy I had to call for the WiFi password, a proper establishment would have had all rules and regulations typed out and placed strategicall in the room The coffee making station is outside the room in a common area.which is an inconvenience to guests who wants an early morning coffee. The establishment only has 4 rooms, it should not be difficult nor expensive to have a kettle with tea, coffee and milk in each room No milk for the coffee,even though I asked twice for it. I am generally very happy with where I stay but this unfortunately did not meet my expectations 9