Compass House Boutique Hotel - Adults Only

Myself and my husband stayed in the next door property during the week and it was here that we could see a new crane obstructing the sea views of both hotels. This is not the fault of the hotels, but nonetheless not what you are paying for either. We contacted Compass House, explained our situation and that we were due to stay with them when back in Cape Town on Thursday, and enquired about the possibility of a refund as the noise and obstructed view caused by the building was not something we wanted on our honeymoon. Considering the great reviews, We had read, we were surprised by the total inflexibility and expected better. We were told a refund was highly unlikely but to e mail. We did this but the hotel refused to offer a refund saying the owner would not agree, which seems very unfair under the circumstances. It is worth noting the neighbouring hotel emailed every guest to let them know of the crane was affecting the views, yet Compass House have had a very different approach to their guests. (We only knew of the issue as we had by chance stayed next door during the earlier part of our trip) We are not fussy people and in fact this will be the first review we have ever written despite countless trips to numerous places of various types, however such is how strongly we feel about it. My advice would be to avoid this property, certainly while the crane is there, which I overheard will be at least another year. Possibly avoid anyway based on the inflexibility of the owner; it might not bode well for peoples future stays if issues were to arise, and there are so many places we have experienced in South Africa with fantastic levels of hospitality so there’s genuinely no need to stay here. A real shame.

We stayed here on our honeymoon and cant wait to come back and celebrate every anniversary back at Compass House. The view, the service, the rooms and homely but yet elevated atmosphere leaves you speechless. We can not thank Johan & Gerhard enough for making us feel like we are family. We do not often review places but could not help but share this experience. They have great advise for hikes, restaurants and things to do in and around Cape Town. The breakfast is fantastic and fresh. The rooms are spacious and so tastefully decorated with such high end fittings and equipment. You have set the bar very high and hope to enjoy our next two weeks in Africa just as much.

We have just experienced a 6 night stay at this boutique hotel in Bantry Bay. What a find it was! We have stayed in many of the medium to large 5 star hotels in & around Cape Town & this is by far the best! It has a beautiful setting overlooking the Atlantic Ocean with a large pool area more spacious than you might expect for a small boutique hotel. The Managers Gerard & Johan provide exceptional, personal service where nothing is too much trouble & staff like Petty make you feel like you are the only guests in the hotel. Beautiful breakfast on the balcony with lots to choose from (try their special take on baked beans!). We had a lovely spacious room, again with a wonderful balcony with sea view. The hotel is well located to explore Cape Town & Camps Bay with a short taxi ride to both. If you are looking for a personal luxuruous experience & debating to go to a large 5 star hotel or something smaller & more boutique, book Compass House - its guaranteed not to disappoint!

Wir sind einmal im Jahr hier und das Compass House hält den hohen Level. Das Personal ist sehr freundlich und hilfsbereit. Die Lage des Hotels ist einfach unbeschreiblich. Frühstück und Einrichtung sehr geschmackvoll. Eine Oase der Ruhe

Le Compass est un lieu où il fait bon passer quelque jours de vacances. J’y retourne tous les 2-3 ans depuis son ouverture afin de m’y ressourcer avant la période hivernale «européenne ». A chaque venue, j’y trouve quelque chose d’amélioré ou de nouveau. La vue du balcon ou de la piscine y est à coupler le souffle! Le petit-déjeuné y est raffiné, et d’autant plus apprécié après quelques longueurs dans la piscine à débordement. Le personnel y est très attentionné, accueillant et chaleureux. J’ai beaucoup de plaisir à les revoir au fil des ans.

Incredible Incredible location and hotel. Staff was amazing too.