Annex Lodge & SPa

Bedding are poor and broken. Mattress not good quality. Had Loadshedding... No water. Nobody warned us if there's going to be Loadshedding there's not going to be water. Communal kettle. No proper cutlery. Gave me chipped cups to make tea. Noise during the night.

I had to make a quick decision on a place to stay as we were already in CPT and no place to stay and already paid for a previous place, therefore on a budget! Booked through lekkerslaap and really thought that is should be a respectable place to stay. Booked a room with 2 beds, were told sorry cant do, when I asked that we really would like one, they took as to a room, that was so dirty and it looked like the bedding was washed 2 months ago and it was shared showers and loo! I then took the double bed with own bathroom on the outside of the house, with no security gates on door and windows, no hanging space for your clothing, no remote for the tv, the floors/carpet was horrible and dirty and the mirror in the bathroom broken, (only mirror) only a shower curtain and the basin is inside the shower, the wall in the bathroom is not build to the top and you can hear everything happening in the room on the other side of the wall! No remote for the gate so I had to get out of my car to ring the bell to get in every time, not safe at all, and they never opened the gate immediately, then had to wait for cars to be moved around to I could park inside the premises, as I refuses to park outside as they advertised safe parking! The only thing that was acceptable was the bed!

Felt unsave, wasn't what was advertised. Price was extremely overpriced for the quality. Had an agreement with manager that was not met by the people at the counter. Had to get someone constantly to open the gate. No burglar bars at the windows. Beds bad quality.

what i see on the advert is very misleading,i only stay there for 1 hour and move out to stay a better place .i loose my deposit but it is fine.the bathroom is disgusting and even the linen on the bed was a big hole in it .the backyard is totally a disaster .