Congress Hall

Stayed in one of the cottages - "Carpenter" cottage across the street. It was comfortable but water pressure was lower than any hotel I ever stayed at. I asked for washclothes and it took 4 tries of asking to get them over a period of hours. Room service was marginal at best. When you come in from the beach and want to take a shower - 4 hours is a long time to wait! Definitely poor service in comparison to the main hotel. I don't think I want to come back..... Too many other great choice to pick and when you pay top dollar for the congress hotel - I just expected more. Going down hill from what it was years ago....

I have been coming to Congress Hall & their other Cape Resort hotels such as Virginia Hotel, Star Inn, Beach Shack or Sandpiper (I will mention their houses, apartments at the promenade, and their hotel at the distant farmhouse but I’ve never stayed there) every year since 2004 plus I actually spent a long honeymoon weekend here in 2014 without hesitation as a symbol of my dedication to the cape resorts. It is a staple and a gem to Cape May and I never stay anywhere else. I had even invited several of my doctor friends to impress; so it is a real establishment to visit. In the past, I’ve met owners of other Cape May Hotels (which I should not reveal by name) come here to enjoy a cigar on their Great Lawn which is now called The Veranda. They told me how much they love this Hotel and how they are purchasing other motels to try to convert them to mimic the Congress Hall Hotel and their other Cape Resort properties that replicate Congress Hall. Most impressive is their service to their guests from their dedicated staff. They recruit their seasonal staff from eastern Europe and provide room & board in Cape May for them for the Summer. This year however, I’ve never felt such humiliation from asian-hate discrimination their bike rental company’s Manager that Cape Resorts contracted or possibly outsourced to represent them. It’s been there as long as I have been visiting them since 2004 and they used to have new bikes for Weddings they used to promote heavily for but now the bikes are 21 years old and the bell wasn’t even functioning altho the brakes were fine so that’s Congress Bikes for you now. I told the manager at the front desk but she apologized and by pretty much acted sympathetic and dismissed the whole incident. If you are an asian family, you’ll most likely not stay here because the $1050/night cost (after all the fees), and the bike rental being $35/ hour is totally out of your over calculated and cheap mind. Oh and please tip more than a dollar because asian families never seem to tip because it rhymes with cheap.

Excellent service, the staff was friendly, very clean. Everything exceeded my expectations. Will definitely stay again!!

Fun hotel vibe, connected to a bar/restaurant with live music performances daily. Great beach/pool service - no need to pack towels or beach chairs/umbrella. Strong service ethic in the staff - very pleasant, very helpful. We had a great stay!

Beautiful, historic resort in a central location with high-class dining and entertainment, but offering very noisy rooms in the South Wing, facing an inner court and loud mechanical equipment, not worth the high price. Offer such rooms at a discount and be more accommodating to first-time visitors!

Convenient location. Room was clean. Ambience was wonderful. Staff were attentive and courteous.