Holiday Inn Express Cape Canaveral

A great location for people who are going on a cruise. hotel is right across the street.

Great stay

I liked the service, quick and straight forward. The room was clean. The breakfast was also very decent - the variety was more than enough to choose.

What a great hotel either before or after a cruise. Staff is courteous and professional. Rooms are quiet and clean. The breakfast selections are pretty good. Nice pool available but you are within walking distance of Jetty Beach Park (hint). Enjoy! Gene H.

Had a wonderful 4 night stay until check out. The property is well maintained and clean, pool and weight room are beautiful, breakfast had a good variety, and most staff were welcoming and friendly. So, it’s unfortunate that our great stay was soured by a rude snotty front desk lady named Rosanne. We checked out on 8/24/24 at 9:30 and her rudeness left a negative impression. We asked if she could please break a $20 for us… she insisted that she didn’t have any money to break it, yet the drawer opened with PLENTY of cash. That’s when I said again, “are you sure you can’t break a $20?” She held her hand up and shushed me. When my husband held out the $20, she held her hand up again and said, give me a minute to see what I have!” This was all done in a rude snotty tone that was completely uncalled for! Even the young man (employee) next to her looked embarrassed by her behavior. I still chose to give a 4 star rating, as it doesn’t seem right to tarnish the reputation over one bad employee. Maybe she just needs further customer service and general kindness training.

This is a new hotel and everything was lovely. The staff were welcoming, the room was very clean, the beds were more comfortable than our mattress at home, and the breakfast was as expected from a hotel breakfast. The food was hot, yet not so flavorful, but we couldn't complain too much since it was a free perk of the stay. We were staying there the night before our cruise and it's located just 4 minutes from Terminal 1 and a walk across the street from Terminal 3. The only thing that could have made our stay better was for the hotel to provide a free shuttle to the cruise terminals. I'm not sure why they don't since they're so close and, since there's nothing else than cruise terminals around the location, there's really no other convenient reason to stay there.

My family stayed here overnight for our cruise. The hotel is conveniently located to Terminal 3 and we left our vehicles here. The walk wasn’t too long and it was easy to get out after returning from the cruise. The hotel was clean, the rooms were clean and the breakfast was good. My only thing with the breakfast area would be to put some type of restriction for small children running around and touching things. Then again, that falls on the lack of parenting allowing their children to roam around freely. The pool area was really nice! We enjoyed sitting out by the pool catching up with each other before we set sail. I would highly recommend this hotel.

Overall this is a great place to stay. We did the stay and park for a cruise we were taking with the terminal across the street. The room was great! Very clean, smelled good, beds were comfortable, bathroom and shower is large. Hallways, food area all great and clean. Only con I have is the staff. One lady in particular. Looks older, glasses, short yellow blonde hair. Rude is an understatement. While in line to check in she was on the phone with a customer and actually said, "let me just stop you there, I don't need to hear anymore, you've called the wrong place, you need to call ....." then said, "I already told you that you've not called the right place, I don't need to hear what you are saying". Then after the phone call she looked at me and said, "what do you need". I said, "well I'd like to check in". She was not friendly or welcoming at all. I was highly disappointed. Her attitude actually had me commenting to my spouse that maybe I chose the wrong place to stay! Later in the day I came down to purchase something out of the snack/drink area and ask the young man at the desk if I could pay in cash or did I need my card and she interrupted her coworker and said, "he doesn't take cash but I will so just bring it here". I remained friendly and thanked her. We had stayed in another area the night before at a Holiday Inn Express and the difference between the two was the Hostess/front desk. This lady should not be behind the counter. She is rude and not friendly at all!