Majoituspaikan vastaus: Dear Guest User,Thank you for sharing your feedback. We're sorry to hear about your concerns; however, it's unclear if you've stayed at our resort, as your description does not align with our usual guest experiences. We take all feedback seriously and encourage guests to reach out to our team directly during their stay to address any issues promptly.Regarding security holds, these are released upon check-out, and the timing of the funds' return depends on your bank's processing times.We are committed to providing an inclusive and welcoming environment for all guests and take accusations of discrimination seriously. Please feel free to contact us directly so we can better understand and address your concerns.Kind regards,Management
Majoituspaikan vastaus: Dear Tangyiling,Thank you for your feedback. We’re happy to hear you found our location convenient and the restaurant enjoyable. We appreciate your insights and hope to welcome you back for another stay soon.Kind regards,Mantra Club Croc Airlie Beach
Vieraskäyttäjä
Deluxe Lomahuone
Majoittunut 9. 2024
Matkusta ystävien kanssa
1 arvostelu
3.7/5
Lähetetty 31.10.2024
還不錯環境很好
Käännä
Vieraskäyttäjä
Resort-huone
Majoittunut 8. 2024
Pariskunnat
4 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 4.10.2024
性價比尚可 但沒有房間服務連垃圾桶都不給倒
Käännä
Andrew
Deluxe Lomahuone
Majoittunut 8. 2024
Perhe
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 18.9.2024
Newly renovated rooms and decent swimming pool. Definitely worth the money.
Käännä
Samsamdamtam
Resort-huone
Majoittunut 6. 2024
Pariskunnat
7 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 1.9.2024
Great base to have in town but not in walking distance. Over all happy
Käännä
Life wanderer
Resort-huone
Majoittunut 7. 2024
Perhe
15 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 12.8.2024
Everything was good. The staffs are really supportive and accommodating.
When we arrived we was given a twin room as requested the room seemed spacious but when entering the bathroom the bath was filthy the shower certain was full of mold and there was a really weird smell coming from the drain . When going to turn the aircon on the unit was full of mold that you could smell it . We went and asked reception if we could move rooms with they accommodated and we was moved to a much more modern cleaner room . The pool area is lovely and the staff were really helpful . For the price we paid per night it was great value and a grab into the city was around $9